Ratings based on 127 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Great staff, friendly and aim to support.
Comment from Hotel Management
13 Oct 2024 by Tea, Front Office Team, Hotel Management
Dear Kent, Thank you very much for taking the time to post a review regarding your recent stay B&B Hotel in Hasselt. It was a great pleasure to have you with us. We truly appreciate your comments about our team. We always strive to ensure that every guest feels at home and it is great to hear that we succeeded during your visit. Hopefully we have the chance to welcome you back in the future.Best Regards
by A verified traveler
Posted 27 Jul 2024
Me and my family stayed here for one night. My kids loved the bunk beds. It’s walking distance from several restaurants and the area is nice and quiet.
Comment from Hotel Management
27 Jul 2024 by Hanne , Hotel Management
Dear Daniela,Thank you for such a great review.We're absolutely delighted that our rooms, the overall condition of our hotel, and the location contributed to a memorable experience during your stay at B&B Hotel Hasselt. We hope to welcome you back soon for another enjoyable stay. Front office B&B hotel
by A verified traveler
Posted 13 Jun 2024 on Hotels
Comment from Hotel Management
14 Jun 2024 by Cedric, Hotel Management
Thanks for the review, we hope to see you again soon!
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
2 Jul 2024 by Linda, Shift Leader, Hotel Management
Cher Johnny,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Linda, Shift Leader
by A verified traveler
Posted 28 May 2024
Clean/Modern rooms
Comment from Hotel Management
28 May 2024 by Eveline, Front Office, Hotel Management
Dear Robert,Thank you for such a great review.We're absolutely delighted that our rooms, the overall condition of our hotel, and the service provided by our team met your expectations and contributed to a memorable experience during your stay at B&B Hotel Hasselt. However, we noticed your score for our room amenities didn't quite hit the mark. While we ensure our amenities are thoughtfully curated for comfort and convenience, we genuinely appreciate your insights as they guide us towards making every aspect of our guests' stay even better.We're proud to have had the opportunity to host you in our modern and clean establishment and are glad that these facets stood out for you.We hope to welcome you back soon for another enjoyable stay. Take care!Eveline, Front Office
by A verified traveler
Family friendly hotel
Posted 24 Dec 2023 on HotelsNice clean hotel. Spacious family bedroom
Comment from Hotel Management
25 Dec 2023 by Sara, Shiftleader Front Office, Hotel Management
Dear Guest,Thank you for this positive review.We're delighted to hear you found our family bedroom spacious and your stay comfortable. Our team takes great pride in maintaining the cleanliness of our rooms and ensuring the comfort of our guests. It's wonderful to see this reflected in your satisfaction with the room and hotel condition. We're also thrilled that you appreciated the service provided by our staff during your stay.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Sara, Shiftleader Front Office
by A verified traveler
Posted 22 Sep 2023
Great place to stay. Got a token for a free drink for not having our room cleaned. Great for the environment and the reward is Belgium beer! Excellent.
Comment from Hotel Management
2 Oct 2023 by Eveline, Front Office Agent, Hotel Management
Dear Michelle,Thank you for this positive review.We are thrilled to hear that you appreciated the cleanliness and condition of our hotel, as well as the room amenities. Our team takes pride in providing a comfortable and enjoyable stay for our guests. It's also great to know that our service met your expectations, and we will continue to strive for excellence in this area.We look forward to welcoming you back to our hotel in the future. Best regards.Eveline, Front Office Agent
by A verified traveler
Posted 12 Aug 2023
Staff were friendly and helpful. Breakfast was nice and good selection. Just needed tea and coffee in rooms. Or water.
Comment from Hotel Management
14 Aug 2023 by Joris Keimes, Hotel Manager, Hotel Management
Dear Paul, We are grateful for your kind review.We are delighted to hear that you found our staff friendly and helpful, and that you enjoyed our breakfast selection. Our team is always available to assist our guests and ensure a pleasant stay. Regarding the tea and coffee in rooms, we would like to inform you that we offer complimentary coffee and tea in our lobby/bar area, which can also be taken to the room. We appreciate your feedback and will take it into consideration for future improvements.We hope to welcome you back to our hotel in the future for another pleasant stay. Best regards.Joris Keimes, Hotel Manager
by A verified traveler
A week holiday with family
Posted 4 Aug 2023 on HotelsOur stay in the hotel was comfortable and we did not have any problem. Maybe it would be good to inform guests in advance that the capacity of the hotel parking lot is limited and not all guests can be satisfied (which fortunately was not our case). However if the guests have the possibility to use the parking lot, they shall be ready to make certain maneuvers with the car before entering the door to the garage (to back up perpendicular to the opposite sidewalk so that they can enter the door straight :-)).
Comment from Hotel Management
9 Aug 2023 by Joris Keimes, Hotel Manager, Hotel Management
Dear Jiri,Thank you for this kind review.We are delighted to hear that you and your family had a comfortable stay with us and found our service to be excellent. It's great to know that our clean and modern rooms contributed to your overall satisfaction.We appreciate your feedback regarding the hotel parking situation. Thank you for sharing your experience with the parking maneuvers, as this can be helpful for other guests.We hope to see you again soon for another enjoyable experience.Best wishes,Joris Keimes, Hotel Manager
by A verified traveler
Posted 11 Jul 2023
Nice hotel, nothing exceptional but everything you need and would expect from this class of hotel with a good location near local hotspots.
Comment from Hotel Management
13 Jul 2023 by Michaël Bruyère, Deputy Manager, Hotel Management
Dear Kristof,Thank you for taking the time to review your recent stay.We are glad to hear that you found our hotel to be conveniently located near local hotspots and that it met your expectations for its class. Our historic building combined with modern decor aims to provide a comfortable and enjoyable stay for our guests. We appreciate your kind words about the cleanliness of the room and the service provided by our staff. We strive to maintain high standards in these areas to ensure a pleasant experience for all our guests.We hope to welcome you back to our hotel in the future for another pleasant stay. Best regards.Michaël Bruyère, Deputy Manager
