Ratings based on 263 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Hotel Manager., Hotel Management
Dear Eugeneia Byars,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation.Warm regards,Hotel Manager.
by A verified traveler
Posted 23 Nov 2024
Very interesting property
But in d condition
Comment from Hotel Management
24 Nov 2024 by Hotel Manager., Hotel Management
Dear Doreen Johnson,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation.Warm regards,Hotel Manager.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel Manager., Hotel Management
Dear Tony Quiroz,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we work to improve our services.We take your comments seriously, and we will investigate and address it promptly to ensure it doesn't happen in the future.Our goal is to provide a comfortable and pleasant experience for our guests, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future, where we'll do our best to make your stay more enjoyable.Thank you for choosing us as your accommodation, and we appreciate your feedback.Warm regards,Hotel Manager.
by A verified traveler
Posted 12 Nov 2024
While my room was clean the property overall appears to need some updating, maintenance and TLC. For example it rained the night I stayed and some of the gutters had sagged off the roof and the rain was rolling directly off. Also since I am on a low carbohydrate diet there was nothing acceptable for the included breakfast except black coffee.
Comment from Hotel Management
13 Nov 2024 by Hotel Manager., Hotel Management
Dear guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we work to improve our services.We take your comments seriously, and we will investigate and address it promptly to ensure it doesn't happen in the future.Our goal is to provide a comfortable and pleasant experience for our guests, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future, where we'll do our best to make your stay more enjoyable.Thank you for choosing us as your accommodation, and we appreciate your feedback.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel Manager., Hotel Management
Dear guest,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation.
by A verified traveler
Posted 6 Nov 2024
it was very spacious and quiet and attractive Building lobby area and exterior
Comment from Hotel Management
12 Nov 2024 by Hotel Manager., Hotel Management
Dear guest,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation.
by A verified traveler
Posted 30 Sep 2024
The rooms were very clean. We were provided with enough items in the room.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager., Hotel Management
Dear Haley,Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation.
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager., Hotel Management
Dear DEBORAHThank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you had an excellent experience during your stay.Your kind words about our (staff or cleanliness or amenities) are greatly appreciated. We take pride in providing a comfortable and welcoming environment for our guests, and We continuously strive to exceed expectations.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you for your support and for choosing us as your accommodation..
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Hotel Manager., Hotel Management
Dear Vasilios,Thank you so much for your fantastic 5 out of 5 rating and review on Expedia! We're thrilled to hear that you had a great stay with us.Your feedback means a lot to our team, and we’re glad we could meet your expectations. If there’s anything specific you enjoyed during your stay, we’d love to hear about it!We look forward to welcoming you back on your next visit. Thank you again for choosing to stay with us!
by A verified traveler
Posted 3 Sep 2024
The room was horrible!! Everything was dirty as soon as I walked into the room I felt disgusted. Dirty sink, shower, toilet. Not to mention dirty towels. I honestly don’t make a big deal of things but I was very disappointed. If I knew it was going to be as nasty and filthy as it was I wouldn’t have booked. I was let down and I spent good money for a nasty filthy mess. I wish it was better I was just trying to get away and relax for the weekend but I just couldn’t.
Comment from Hotel Management
9 Sep 2024 by Hotel Manager., Hotel Management
Dear Joshua,Thank you for taking the time to share your experience. I am truly sorry to hear about the cleanliness issues you encountered during your stay. This is unacceptable and far from the standards we strive to uphold.I completely understand how disappointing this must have been, especially when you were hoping for a relaxing weekend getaway. Your feedback has been shared with our housekeeping team, and immediate action will be taken to ensure such lapses do not happen again.I sincerely apologize for the inconvenience and would appreciate the opportunity to make it right. If you decide to stay with us again, please reach out to me directly, and I will ensure your next experience is much better.
