Ratings based on 267 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Didn’t realize hotel doesn’t have an elevator. Door to room was hard to open. Property was clean, just a few quirks
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Julie De Blauw, Hotel Management
Thank you for your positive feedback
by A verified traveler
Posted 15 Oct 2024
Good customer service
Comment from Hotel Management
21 Oct 2024 by Julie De Blauw, Hotel Management
Thank you for your positive feedback.
by A verified traveler
Posted 29 Sep 2024
Staff was friendly and helpful. Best Mex restaurant with in walking distance.
Comment from Hotel Management
7 Oct 2024 by Julie De Blauw, Hotel Management
Thank you for your positive feedback.
by A verified traveler
Posted 27 Sep 2024
We reported a broken shower the first day. They said they would fix. We stayed two nights. Never offered to move us to different room or discount on room. The shower was not fixed. No shower while we were there for two days.
Comment from Hotel Management
7 Oct 2024 by Julie De Blauw, Hotel Management
We did make an effort to fix the shower after you reported it to the front desk. He did go up & try to fix it the best he could so you could use it during your stay. We had a full house that weekend, so we are sorry we did not offer to move you to a different room. You also booked the reservation through third party & your stay was already prepaid for. The next time you stay please contact us & I will work with you.
by A verified traveler
Posted 11 Sep 2024
Showers had a lot of buildup on them creating bad water pressure. Waited for staff to come back from smoking to check in. Not worth the $200.
Comment from Hotel Management
7 Oct 2024 by Julie De Blauw, Hotel Management
Thank you for letting us know about the shower issue.I have also talked to the staff.
by A verified traveler from Miami Beach
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Julie De Blauw, Hotel Management
Thank you for staying with us.We appreciate your business.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Julie De Blauw, Hotel Management
Thank you for staying with us.We greatly appreciate your feedback
by A verified traveler
Posted 24 Aug 2024 on Hotels
Rooms were clean. Employees were very friendly.
Comment from Hotel Management
26 Aug 2024 by Julie De Blauw, Hotel Management
Thank you for staying with us.We try our best to accommodate our guest.
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Julie De Blauw, Hotel Management
Thank you for your positive rating
