Harrogate Hotels

"Always good staff service "

"We were particularly impressed with the hotel staff, who were obviously very well trained in hospitality, and with the cleanliness of our room. The restaurant and breakfast food was good. Best of all was the twilight safari operated by Monarto Safari Park staff. Our biggest suggestion for improving the resort experience is that the car park is moved to the side of the hotel so that people with rooms facing the car park have something more attractive to see. We also suggest that walking tracks around the hotel are constructed. It’s a wonderful environment for walks. "

"Property located well for City Centre as well as local National Parks. Room was basic but clean. It is on noisy main road, if light sleeper need to have ear plugs!!"

"Room was very clean, bed was super comfortable, great Wifi service, couldn’t hear much traffic noise during the night. Super friendly staff."

"Spacious room in a great location but was a bit run down and in need of a few repairs "

"Just a one night stay but it was so relaxing with wonderful service from the staff at check in and at the restaurant too. Lovely! "

"The hotel wifi code didn't connect. The pool is magnificent. Staff efficient but profunctory"

"Our room had an awful smell like either smoking or urine ! I did tell the man at the counter but that was it! We had to sleep there 2 nights. We will probably stay there again as that was our 3rd time but I will request not to have room 12 "

"We have stayed here before and it was excellent not this time. Room smelt of smoke broken shower door had been removed and not replaced. Plates in cupboard covered in sticky pink icing. Dirt around sink!"