8/10 Good
Stuart
Traveled with partner
Jan 19, 2025
Building work in grounds, winter so muddy. Outdoor jacuzzi out of order so didn't swim pool looked small and busy. No instructions for show/bath got hair wet trying! Fridge unplugged no instructions as to where to find, on hands n knees looking. Kettle hidden away no directions to find, had to hunt. Lamps either side of bed odd lampshades. Cold water never really cold. Found odd bits of housekeeping referring to previous guest. Parked through an app for 26 hours for £8 5 minutes walk away rather than hotel car park fee. All this points to jaded or tired accommodation and lack of attention to detail by housekeeping and general customer service. Plusses warm cookies on arrival. Slept well, comfy bed. Lots of space. Central Harrogate.
Stuart
Stayed 1 night in Jan 2025