Ratings based on 189 Verified Reviews

4.6 out of 5
90% of guests recommend
4.6 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
The homeowners were the sweetest and made me feel very welcome!
Comment from Hotel Management
19 Nov 2024 by Jan, Owner, Hotel Management
Many thanks for your lovely review and we are delighted that you have enjoyed your stay in Arden House of Harrogate.
4 out of 5
by A verified traveler

Posted 31 Oct 2024
The property was ideally located for the centre of Harrogate. The public areas of the property were very good but our room, whilst comfortable, was a little tired. Our hosts were lovely and the breakfast was excellent.
Comment from Hotel Management
1 Nov 2024 by Jan, Owner, Hotel Management
Many thanks for your comments and we are delighted that you have enjoyed your stay in Arden House of Harrogate. We look forward to your next visit.
3 out of 5
by A verified traveler

Posted 23 Sep 2024
Comment from Hotel Management
1 Nov 2024 by Jan, Owner, Hotel Management
Many thanks for your comments and we are delighted that you have enjoyed your stay in Arden House of Harrogate. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 15 Sep 2024
Mark and Jan were fabulous hosts and couldn't do enough for us. Location was perfect. Lovely breakfast with homemade jams which we had to take some home with us. Very comfortable and enjoyable stay. We will definitely stay here again on our return to Harrogate. Liam & Alice
Comment from Hotel Management
1 Nov 2024 by Jan, Owner, Hotel Management
Many thanks for your comments and we are delighted that you have enjoyed your stay in Arden House of Harrogate. We look forward to your next visit.
4 out of 5
by A verified traveler

Posted 7 Sep 2024
Very welcoming. Lovely breakfast. Very convenient location. Room a bit tired but fine for a couple of nights
Comment from Hotel Management
1 Nov 2024 by Jan, Owner, Hotel Management
Many thanks for your comments and we are delighted that you have enjoyed your stay in Arden House of Harrogate. We look forward to your next visit.
3 out of 5
by A verified traveler

Posted 25 Jul 2024
As a customer recently having had a stroke and also diagnosed with Hydrocephalus it would have been most useful to know in advance if the property had a lift. We were accommodated on the 3rd floor so found the stairs very difficult to manage. To be fair, the owners did offer to accommodate us on the lower floor if we notified them ahead of any future visit and did offer to carry our cases up and down for us. A spotlessly clean B&B with friendly owners. However, was disappointed that the on-site parking was not really suitable and had to park the car (free with vouchers provided) on the roadside under trees which leaked leaves and sap all over the bodywork.
Comment from Hotel Management
25 Jul 2024 by Jan, Owner, Hotel Management
Many thanks for your comments and we are delighted that you found our Guesthouse to be spotlessly clean and friendly owners. Arden House is a Victorian property based over ground, first and second floor, and as it is in a conservation area, it does not have a lift. We do however have two double rooms on the ground floor, and several rooms on the first floor, and as you discovered, we will assist with taking luggage to rooms if requested. In respect of car parking, we are one of the very few Guesthouses in Harrogate with an off road car park and we also can offer free permits for on street parking, a feature which is difficult to find so close to a major town centre. Franklin Road is a stunning tree lined street, so at various times of the year the trees may shed their leaves, but this is generally restricted to a couple of months a year. If anyone has a medical condition of any kind, we would encourage them to let us know as soon as they make a reservation so that we can accommodate them in an appropriate manner.
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Proprietors Mark and Jan are incredibly hospitable and friendly hosts. We absolutley loved our visit. Close to shops and transportation. What a wonderful place to stay!
Comment from Hotel Management
25 Jul 2024 by Jan, Owner, Hotel Management
Many thanks for your lovely comments and we are delighted that you have enjoyed your stay in Arden House of Harrogate. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 3 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Jan, Owner, Hotel Management
Many thanks for your 10 out of 10 score and we are delighted that you have enjoyed your time in Arden House of Harrogate.
5 out of 5
by A verified traveler

Posted 14 May 2024
The Arden House made me feel right at home, the breakfast was very good. The owners made me feel like family
5 out of 5
by A verified traveler

Posted 13 May 2024
Central location, very nice hosts, superb breakfast