Ratings based on 473 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Amargosa Valley
Posted 9 Jan 2025
We had a very nice stay at this hotel. It was quiet, clean, convenient, and an affordable price.
by A verified traveler
Posted 30 Dec 2024
Very clean property. The staff was excellent. We had to leave a day early and they called that morning and offered us a partial reimbursement for the extra day which we thought was very nice of them. The room and property looked like it had been recently updated and very clean. We would highly recommend this hotel to anyone staying in the area.
Comment from Hotel Management
1 Jan 2025 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your fantastic review! We're delighted to hear you found our property clean and our staff excellent. It's wonderful that we could accommodate your needs with a partial reimbursement. We appreciate your recommendation and look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Dec 2024
Very clean. up to date, very quite, easy to acess.
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
Dear Edith,Thank you for your wonderful review! We're thrilled to hear you enjoyed the cleanliness, modern amenities, and peaceful atmosphere. Our team works hard to ensure a great guest experience, and we're so glad it met your expectations. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 19 Dec 2024
Economical and clean with very courteous staff. It’s the place to stay in Harrodsburg
Comment from Hotel Management
20 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear you found our hotel economical and clean, and that our staff made a positive impression. We look forward to welcoming you back to Harrodsburg!Sincerely, Hotel Manager
by A verified traveler from Somerset
Posted 13 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,We’re truly sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your stay. Please feel free to reach out directly so we can address your concerns.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
Nice facility and convenient.
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We're thrilled to hear you found our facility nice and convenient. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Oct 2024
We stayed here in August and our room was very clean. This time the bathroom had obviously not been thoroughly cleaned in a while based on the accumulated dirt in the corners around the floor, the base boards and the base of the shower doors. Worse yet, we did see several roaches. We were very disappointed in the difference since our stay in August.
Comment from Hotel Management
11 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the cleanliness issues you experienced during your recent stay. This is not the standard we strive for, and we will address these concerns with our housekeeping team immediately. Your satisfaction is important to us, and we hope to regain your trust in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Sep 2024
There were roaches throughout the room. I left after a hour
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay. This is not the standard we strive for, and we take concerns like yours very seriously. Please know that we are addressing this matter with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope you’ll consider giving us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2024
The lady at the front desk was helpful. Somehow we had 2 reservations and 1 needed to be cancelled. First room had electrical issues and we had to switch rooms after a long day.
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear that our front desk staff was able to assist you. We apologize for the inconvenience caused by the electrical issues and the room switch after a long day. Your comments are valuable to us, and we will work to improve our processes. We hope to provide you with a smoother experience on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Sep 2024
Great service
Comment from Hotel Management
11 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service. We strive to provide the best experience for our guests and look forward to welcoming you back soon!Sincerely, Hotel Manager
