Ratings based on 798 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
You get what you pay for. Nice stay
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Leslyn,We're glad to hear you enjoyed your stay with us. Our goal is to provide a comfortable experience for our guests at a fair price. If you have any other feedback or suggestions, please feel free to share them with us. Your input helps us continue to improve our services and meet our guests' needs.
by A verified traveler from New Smyrna Beach
Posted 12 Nov 2024
Great welcoming service, very clean but the building was showing it's age
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Mark,Thank you for your feedback on our welcoming service and cleanliness. We appreciate your observation about the building's age as we continuously strive to maintain our property. Your comments help us to prioritize areas for improvement and ensure a more enjoyable experience for all our guests in the future.
by A verified traveler
Posted 12 Nov 2024
Clean room, friendly staff
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Lane,We're delighted to hear you found our rooms clean and our staff friendly during your stay. Your positive feedback is greatly appreciated and we hope to welcome you back for another enjoyable experience soon!
by A verified traveler
Posted 3 Nov 2024
It's very well renovated and upgraded place with convenient location and unbeatable prices.
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Oleg,We're delighted to hear that you appreciated our recent renovations and convenient location. It's wonderful to know that you found our prices to be unbeatable as we aim to provide great value to our guests. We look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler
Posted 1 Nov 2024
The room was great; however access to the property was difficult. We circled the area a few times before finding how to access it. the building was under renovation which meant our room was newly renovated and beautiful but it also meant that there was no breakfast at the time which was a disappointment.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Roland,We appreciate your feedback on the room and renovations. We apologize for any inconvenience caused by the renovation work and the temporary closure of the breakfast service. We recommend reaching out to the management directly with any further concerns or feedback you may have. Hope you enjoyed your stay otherwise!
by A verified traveler
Posted 15 Oct 2024
Reserved room was not ready. Accepted different room which had NOT been cleaned
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Trena,We apologize for the inconvenience you experienced with your room. Your feedback is important to us in our continued efforts to improve our services for all guests. Rest assured, we will address this matter with our team to prevent similar occurrences in the future.
by A verified traveler
Posted 13 Oct 2024
Very clean room but dirty outside and very noisy
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Ian, We apologize for any inconvenience caused by the noise and the cleanliness outside. Your feedback is valuable and we will address these concerns with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Shannon,We're delighted to hear you enjoyed your stay with us! Please don't hesitate to contact us with any feedback to help enhance your experience in the future. Your satisfaction is our top priority.
by A verified traveler
Posted 5 Oct 2024
Current construction and run down hvac and ice machines.
The old appliances work but ….. man are they old.
I think when construction and rehab is complete things will be fine. The room it self and the staff did ok tho. The staff was actually really nice.
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Hello allan, We appreciate your understanding during our renovation process. Our team strives to provide a comfortable stay despite any temporary inconveniences. Your kind words about our staff have been shared, and we look forward to welcoming you back when the improvements are finished.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Frank, We're glad you chose to stay with us and sincerely hope you had a comfortable visit. Please feel free to reach out to us with any feedback you may have so we can enhance your experience in the future.
