Ratings based on 443 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very clean, quite, a step up from the typical.
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Hello Danny,We are thrilled to hear that you found our hotel to be very clean and quiet, providing you with an elevated experience. Your feedback is greatly appreciated, and we hope to welcome you back for another excellent stay in the future!
by A verified traveler
Posted 17 Nov 2024
Nice staff inside was nice outside lacked appeal but really a nice comfortable place to stay
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Tami,We are pleased to hear you found our staff nice and enjoyed a comfortable stay with us. Your feedback about the external appeal is duly noted for future improvements. We hope to welcome you back soon for another pleasant experience.
by A verified traveler
Posted 10 Nov 2024
Banging on doors at 1am
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello cynthia, We are sorry to hear about your experience. We take noise disturbances seriously and encourage guests to report any issues to our staff immediately. Your feedback will help us improve our service for all guests in the future.
by A verified traveler
Posted 5 Nov 2024
Average hotel. The battery in the fire alarm died the first night at 2230 and the alarm started beeping . They came and replaced it with an old battery which died the next morning at 0820 and the beeping started again. The switched it with the old one and that died again after 2200. They came and replaced it with the old one and the beeping started again in the morning after 0800. Clown show haha.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Laszlo, We apologize for the inconvenience you experienced during your stay. Your feedback has been noted, and we will address this issue with the maintenance team to ensure it does not happen again in the future. Thank you for bringing this to our attention.
by A verified traveler
Posted 29 Oct 2024
Good place
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Theodore,We are glad to hear that you found our hotel to be a good place. Your feedback is important to us as we continuously strive to provide a positive experience for all our guests. If you have any other comments or suggestions, please feel free to contact us directly.
by A verified traveler
Posted 13 Oct 2024
I’m found a bedbug. I’m mortified.
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Brenda, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Kathleen, We value your stay and regret to hear you weren't completely satisfied. Please feel free to contact us directly to discuss your experience further. We strive to make every guest's stay exceptional.
by A verified traveler
Posted 9 Oct 2024
Parking was easy and felt safe. Check I was easy and the person was very nice. We did have a lively group in the hallway that was noisy but I still slept very comfortably.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Becky,We are delighted to hear that you found our parking convenient and secure, and that your check-in experience was pleasant. We regret any disturbance caused by other guests but are pleased to know you were still able to rest comfortably during your stay. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Manager, Hotel Management
Hello Bob,We are thrilled to hear that you enjoyed your stay with us! Your comfort and satisfaction are our top priorities, and we hope to welcome you back in the future for another fantastic experience.
by A verified traveler
Room OK for shorter trip
Posted 19 Aug 2024 on HotelsComment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Hello Mary Lou, We appreciate you choosing to stay with us. Feel free to contact our team directly with any specific feedback from your recent visit. We look forward to welcoming you back soon for an improved experience.
