Ratings based on 978 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
A good property but a few minor issues. The safety latch on the door had been broken and not repaired. The hotel offered some cold cut sandwiches and soup as a complementary dinner, which was nice. However, other dining options nearby were limited.
by A verified traveler
Posted 20 Nov 2024
Ideal location
Great rooms & staff
by A verified traveler
Posted 18 Nov 2024
We were without TV for the entire morning
Comment from Hotel Management
18 Nov 2024 by Sarah Holliday, Hotel Management
While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. We want all our guests to have the best stay possible where everything exceeds their expectations. I am sorry that was not the case during your stay. You can be confident that we will follow up on your concerns.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sarah Holiday, Hotel Management
Thank you for being our guest at the Staybridge Suites Harrisburg Hershey and for taking the time to rate your experience. We hope to see you again soon and hope your next stay is even more pleasant than the last.
by A verified traveler
Posted 10 Nov 2024
Met all my expectations.
Comment from Hotel Management
18 Nov 2024 by Sarah Holliday, Hotel Management
Thank you for being our guest. We are delighted that you enjoyed your visit and all aspects, and we hope you continue to choose the Staybridge Suites Harrisburg Hershey whenever you are in the area.
by A verified traveler
Posted 10 Nov 2024
The property and staff were great. The free breakfast was the best I have had at a hotel, I was not happy with the $250 incidental fee. I feel that is too high. I was told it was because I booked the reservation through a third party.
Comment from Hotel Management
18 Nov 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to leave a review. We are delighted that you enjoyed our complimentary breakfast, spacious rooms, and friendly service. We apologize for the issues you experienced with our fees, and we hope you continue to choose the Staybridge Suites Harrisburg Hershey whenever you are next in the area.
by A verified traveler
Posted 29 Oct 2024
Very helpful and courteous , friendly staff . Easy access from the highway .
Comment from Hotel Management
31 Oct 2024 by Sarah Holiday, Hotel Management
Thank you for taking the time to leave a review. Our friendly staff strives for each guest to feel welcomed and at home, and your comments are the seal of approval on our efforts. We are delighted that our location was convenient for your needs, and we look forward to welcoming you back to the Staybridge Suites Harrisburg Hershey whenever you are next in the area.
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Sarah Holiday, Hotel Management
Thank you for being our guest and thank you for rating your stay. We are delighted you enjoyed a 5-star experience and hope to welcome you back again soon.
