Ratings based on 137 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
29 Oct 2024 by Chris S, Hotel Management
Thank you and we hope to see you in the future.
by A verified traveler
Posted 9 Sep 2024
When you go there, it is like amazed they are under construction, and it is not very clear on where to go. We stayed on the third floor, which is the lobby floor, and it was extremely noisy. Our neighbors kept slamming their doors. It was not very conducive to what I needed my children had a hockey tournament. They barely slept played horrible. The next day used to be a favorite of hotel of hours, but this was not good at all, they should really have shut down construction and not do it totally gave this hotel
Comment from Hotel Management
29 Oct 2024 by Chris S, Hotel Management
Thank you for your feedback. Information regarding our renovation is provided on all booking sites.
by A verified traveler
Posted 2 Sep 2024
We booked for indoor pool and it was not working, had construction work thru out the whole hotel. Very unpleasant to be around in, was not relaxing.
Comment from Hotel Management
29 Oct 2024 by Chris S, Hotel Management
Thank you. Information regarding our renovation is provided on all booking sites. It is updated as needed.
by A verified traveler
Posted 28 Aug 2024
The hotel was under serious construction ! You had to pass the indoor pool to get to the outdoor pool and it was a mess . There were no signs how to get to the outdoor pool but it was the same
Locked door that you needed your key for that said weight room on a different floor . The pool had a security guard which I’ve never seen before and a lot of bee/wasp hives all
Around the pool
by A verified traveler
Decent
Posted 26 Aug 2024 on HotelsStay was decent, staff was the best part extremely kind and helpful. Its undergoing significant construction was a bit like a maze with parts from the 1980s and newer sections. Outdoor pool was nice.
by A verified traveler from Bronx
Posted 25 Aug 2024
Very comfortable and convenient to shopping and dinning
Comment from Hotel Management
25 Aug 2024 by Chris S, Hotel Management
Thank. As noted, our property connects with High Pointe Mall
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
7 Aug 2024 by Chris S, Hotel Management
Thank you!
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Chris S, Hotel Management
Thank you. We hope to see you again in the future.
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
25 Jul 2024 by Chris S, Hotel Management
Thank you. Visit with us again.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Chris S, Hotel Management
We hope to see you ion the future!
