Ratings based on 759 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
People running upstairs and you can hear everything!! The tv remote didn't work so we turned the TV on using the TV to only have the channels not work and have a fuzzy line through them. The door latch to latch it shut was busted. Offers breakfast and seasonal pool which they don't even have a pool and don't offer breakfast!
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay, including noise issues and the problems with the TV and door latch. We also regret any confusion regarding our amenities. Your comments are invaluable in helping us improve, and we hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
Really did fit our needs. Minor "fixes" would have made it perfect. No lobby signage, confusing to locate room at first. No lobby restroom, making that one last bathroom stop before hitting the road impossible.
Comfortable bed, and pillows. Clean linens, clean bathrooms. Every thing else was great.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your thoughtful review! We're glad to hear that our hotel met your needs and that you enjoyed the comfortable bed and cleanliness. We appreciate your feedback on the signage and restroom availability, and we'll work on these minor fixes to enhance the experience for future guests. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
The room was very nice the hallway and the elevator smelled bad but i can see the new owners are doing there thing in there so good job to the new owners
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're pleased to hear you enjoyed your room and appreciate your understanding as the new owners work on improvements. Your comments are valuable, and we hope to enhance your experience during your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Oct 2024
The rooms were spacious and will be even better if they continue to renovate them and fix the chipped paint at ceilings, add microwaves, etc. The booking (internet) sites should be updated to show there is no breakfast and no indoor pool (as it's permanently closed)
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We’re glad you enjoyed the spacious rooms and appreciate your suggestions for renovations and additional amenities like microwaves. We apologize for any confusion regarding breakfast and the indoor pool; we will work on updating our listings for clarity. Your input is valuable to us.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
The staff was nice friendly and helpful. The room was somewhat updated. The room was decent with vpf flooring vs old outdated carpet. The bed was not very comfortable and kind of hard but the bedding appeared to be clean. You can tell the place is just an old building but overall decent and what better than most motels. I didn't like the fact that early in the more the housekeeping staff stood outside my door and proceeded to argue very loud. And yelled to communicate with each other down the hall. I provided what I needed for a night and that was a place to sleep.
Comment from Hotel Management
26 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your detailed feedback. We appreciate your compliments about our friendly staff and the updated features of your room. However, we are sorry to hear about the discomfort with the bed and the noise from housekeeping. Your experience is important to us, and we will address these issues with our team to ensure a more peaceful environment for all guests in the future. We hope to have the opportunity to improve your stay next time!Sincerely, Hotel Manager
by A verified traveler
Posted 14 Oct 2024
If you’re looking for a non expensive place to sleep this place is good. Staff was nice and comfortable beds.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and the beds comfortable. It's great to know our hotel met your needs for an affordable stay. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 13 Oct 2024
The room was pretty nice but the mattresses were awful. People stood by our door and visited much of the night so the people kept waking us up. The room was okay though. s
Comment from Hotel Management
14 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback! We're glad to hear you found the room nice, but I apologize for the discomfort caused by the mattresses and the noise from outside. We appreciate your input and will address these concerns to improve our guests' experience. We hope to welcome you back for a more restful stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Sep 2024
Nasty
Comment from Hotel Management
23 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,I’m sorry to hear about your experience. We take feedback seriously and would appreciate more details to address your concerns. Please reach out to us directly so we can make things right.Sincerely, Hotel Manager
by A verified traveler
Posted 14 Sep 2024
Pet friendly
Comment from Hotel Management
14 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you enjoyed your stay and appreciated our pet-friendly policy. We love welcoming furry friends and their owners! We hope to see you and your pet again soon for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and regret that we didn’t meet your expectations. Your comments are important to us, and we will address the issues you mentioned to improve our services. If you have any additional details to share or if there's anything we can do to make it right, please contact us directly.Sincerely, Hotel Manager
