Ratings based on 969 Verified Reviews

3.7 out of 5
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 1 Dec 2024
Absolutely no hot or even warm water. The guy at the desk said (like it’s obvious and I should know) to let the water run for five minutes. I ended up letting it run and run for over 10 minutes and the water never got better. I tried to take some juice and toast up to the room to my son and they wouldn’t let me. First time ever for that. The hallways smelled like weed and people left garbage in the hallway. Definitely won’t again. It was pretty clean though so that’s the only good thing about it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
2 out of 5
by A verified traveler

Posted 23 Nov 2024
No hot water. Property was run down and needs upgrading. Bed linens had spots on them and the mattress was terrible. I would not recommend at all and I am not boujee or high maintenance at all but this was horrible.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2024
1 out of 5
by A verified traveler

Posted 18 Nov 2024
Cancelled my reservation the day of and tried to charge me for the room after cancellation
2 out of 5
by A verified traveler

Posted 16 Nov 2024
My reservation was for 5 people but the room was just big enough to accommodate 2, staff was unfriendly ñ, bad service in general
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Quiet comfortable rooms with a reasonably priced pet fee
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
4 out of 5
by A verified traveler

Posted 13 Nov 2024
The price was adequate and the room clean. The breakfast was a nice gesture too. The bed comfortable. The only negative was I could not get change for paper money as they have little. Over all it was a good stay. Thank you.