Ratings based on 979 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
The evening staff is not sufficient to check people in and take care of what they need to
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Jcole, We appreciate your feedback regarding our evening staff's efficiency. We will address your concerns with the team for improvement. Thank you for bringing this to our attention; guest satisfaction is our priority.
by A verified traveler
Posted 1 Dec 2024
Breakfast food was not good. Choices were fine. Taste was terrible
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello ROBERT, We appreciate your feedback on the breakfast offerings and will share it with our team for review and improvement. Our aim is to ensure a satisfying experience for all our guests, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 1 Dec 2024
Quiet, clean, and convenient. Staff was courteous.
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Megan,We appreciate your positive feedback regarding our quiet, clean rooms and courteous staff. We strive to provide a convenient and comfortable stay for all our guests. Should you have any further comments or suggestions, please feel free to contact our management team for assistance.
by A verified traveler
Posted 28 Nov 2024
The rooms were clean and they had everything you might need. It was a quiet stay. Heard very little noise from other rooms and hallway. Will be staying there again in the future.
Comment from Hotel Management
29 Nov 2024 by GM, Hotel Management
Dear Tina,We are absolutely delighted to read your glowing review about your stay at Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA. We are glad that you found our rooms clean and well-equipped with everything you needed for a comfortable stay. Our team works diligently to ensure a peaceful and quiet environment for our guests, and it's wonderful to know that we succeeded in providing you with such an experience.Your kind words are a great source of motivation for us and we are thrilled to hear that you plan on staying with us again in the future. We look forward to welcoming you back and striving to make your next stay even more enjoyable. We are committed to offering our guests a superior experience, and your feedback helps us do just that. Warm Regards,Guest Relations Manager.
by A verified traveler
Posted 25 Nov 2024
I must say, from my first stay back in the summer I wasn't impressed. But management seems to have gotten on top of things. Each time I've been back, everything has gotten better! Even this last time I witnessed a crew cleaning EACH door to the rooms! DEFINITELY a great hotel to stay and staff is ALWAYS professional and courteous.
Comment from Hotel Management
26 Nov 2024 by GM, Hotel Management
Dear Duane,Thank you for taking the time to write a review and for sharing your positive observations. We're thrilled to hear about your improved experiences with us, and the hard work of our management and staff hasn't gone unnoticed. It's wonderful to know that our dedication to cleanliness and professionalism is making a difference in your stays.Your satisfaction is our number one priority and we appreciate your recognition of the improvements we've made. We will continue to strive for excellence in all areas to ensure every guest has a memorable experience. We look forward to welcoming you back the next time you're in the area. Warm Regards,Hotel Management
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Dear Kenya,Thank you for taking the time to share your experience at Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA. We are thrilled to see that you gave us a 5-star rating. Your satisfaction is our top priority, and it's always encouraging to hear that our efforts to provide a high-quality guest experience are being recognized.We hope that your positive experience with us will bring you back to our hotel in the future. We are looking forward to hosting you again and providing you with the same level of service that earned us your 5-star review. Warm regards,Hotel Management
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Leora,Thank you for choosing Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA for your stay and for taking the time to leave a 4-star review. We're thrilled to know that your experience with us was largely positive. Your satisfaction is our top priority and your feedback is extremely valuable as it helps us continually improve our services.We are committed to providing our guests with the highest quality services and facilities. We hope that you will give us the opportunity to serve you again in the future and exceed your expectations.Warm Regards,Hotel Management
by A verified traveler
Posted 19 Nov 2024
Check in was pleasant and easy. Room is clean and spacious.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear David and Jeanette,Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant check-in experience and found your room clean and spacious. Our team works tirelessly to ensure our guests feel at home and your positive feedback is a testament to their efforts.It's always our goal to provide an easy and enjoyable stay for our guests. We're pleased to know we hit the mark with you. We hope to have the opportunity to welcome you back to Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA in the near future for another delightful experience. Warm Regards,Hotel Management
by A verified traveler
Posted 17 Nov 2024
I come here a lot and it’s never a disappointment
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Dyamond,We are thrilled that you continue to choose our hotel for your stays. Your loyalty is greatly appreciated, and we look forward to welcoming you back again soon for another enjoyable visit.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by GM, Hotel Management
Dear Kathy,Thank you for taking the time to rate us with a 5-star review! Your positive feedback truly brightens our day and we're thrilled to know that you had a wonderful stay at the Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA. Our team is committed to providing an exceptional guest experience, and we're overjoyed to receive your compliments. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm Regards,General ManagerCountry Inn & Suites by Radisson, Harrisburg - Hershey West, PA
