Ratings based on 979 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
I love that they have coffee 24/7, and I got coffee quite a bit. I didn’t like when the half and half was empty I was told she couldn’t get me more.
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Debra, We are glad to hear that you enjoyed our 24/7 coffee service during your stay. We value your feedback regarding the availability of half and half, and we will share this with our team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 27 Dec 2024
Good
Comment from Hotel Management
28 Dec 2024 by Manager, Hotel Management
Hello Donald,We're sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is valuable to us and will be shared with our team for further review. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 25 Dec 2024
It was exactly what we needed with no issues. Thank you to the staff.
Comment from Hotel Management
27 Dec 2024 by Manager, Hotel Management
Hello Samantha,We are delighted to hear that you had a pleasant stay and that our staff could contribute to making your experience enjoyable. Your positive feedback motivates us to continue providing excellent service to all our guests.
by A verified traveler
Posted 17 Dec 2024
Unsure if we got a clean room since I found a short curly hair on the toilet paper upon checked in. Around 10 pm when we are ready to sleep, people can be heard chatting in the hallway which I found annoying.
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello KRISTINE, Thank you for sharing your experience with us. We take cleanliness seriously and will address this with our housekeeping team. We apologize for any disturbances caused by noise during your stay. Rest assured that we will look into this matter further to ensure a more peaceful environment for all our guests.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Dec 2024
The beds are hard and horrible!
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Aida, We apologize that your expectations were not met, and we appreciate your feedback for our future improvements. Your comfort is important to us, and we will take your comments into consideration moving forward. Thank you for bringing this to our attention.
by A verified traveler
Posted 23 Nov 2024
Outdated amenities but overall the stay was good
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Judeline,We appreciate your feedback on your stay with us. While we're glad you had a good overall experience, we'll take note of your comments regarding the amenities to improve our services for future guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Nov 2024
Safe and affordable
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Dimitrios,We are glad to hear you found our hotel safe and affordable during your stay. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 9 Nov 2024
It was mostly clean but dresser handle missing, curtain torn in several places, just dingy.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello dona,We appreciate your feedback on the cleanliness of the room. Our team will address the maintenance issues you mentioned to ensure a better experience for our future guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Nicholas,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you may have so we can address your concerns and improve our services for future guests.
