Ratings based on 2,441 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Close to the airport and a convenience store was next door.
The staff were all exceptionally friendly.
It looked like someone had spilled a coffe or tea on the carpet. They may have no noticed due to the pattern in the carpet. The rest of the room was very clean and tidy.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 19 Nov 2024
The hairdryer and extra pillows were on a shelf over 6 ft high. I'm 5ft and trying to get them was a difficult thing to achieve. Not user friendly.
by A verified traveler from Fresno
Posted 19 Nov 2024
Room is very small but clean. Bathroom is very nice. If you have a chance, take the bus to Windsor. Definitely worth the trip and admission fee.
by A verified traveler
Posted 18 Nov 2024
Perfect
by A verified traveler
Posted 18 Nov 2024
The good of this place is that- you can use public transport to get there from LHR and it only costs you a couple of pounds- that is where the good ends.
The heat in the room I was assigned was not working. There was no phone in the room so I had to go down to the lobby and ask the manager for help. His solution was to give me a space heater for the night. I said I would have preferred a different room. It took them a good while to provide me with a different room. The room was freezing when I entered, but at least the heat was working. The carpet looked like someone had been sick on it and there were hairs on the pillows. The hotel is in a very isolated area and you will need to order in or take a taxi to eat because the ‘restaurant’ closes early and it has really limited choices.
by A verified traveler
Posted 18 Nov 2024
It was good
by A verified traveler
Posted 18 Nov 2024
Modern, I got a large room with living room space. Very cleam