Ratings based on 2,513 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Roy
Posted 4 Jan 2025
A great option for a long layover! Took the bus from airport that left me right out front. Had to take a taxi back to airport.
Comment from Hotel Management
4 Jan 2025 by Hotel Management, Hotel Management
Dear Guest,Thank you for your fantastic review. We are so glad to hear that our location was convenient for your layover and that the bus service worked well for you. It is great to know that you had a smooth experience with us.We truly appreciate your feedback and hope to welcome you back the next time you're in the area.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
4 Jan 2025 by Hotel Management, Hotel Management
Dear Guest,Thank you for sharing your feedback. We truly appreciate your support and are glad to hear that you had a pleasant stay.If there is anything specific you feel could have been better, we would love to hear your suggestions to improve our service. We hope to have the opportunity to welcome you back in the future.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 2 Jan 2025
Bugs in the shower.
Comment from Hotel Management
3 Jan 2025 by Hotel Management, Hotel Management
Dear Blake, Thank you for your feedback. We are sorry to hear about the issue you encountered with bugs in the shower. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience caused. We have addressed this with our housekeeping team to ensure it is rectified immediately. We hope you will give us another chance to improve your experience in the future. Best regards,Hotel Management
by A verified traveler
Posted 2 Jan 2025
Conveniently close to Heathrow airport, with both bus and Uber rides easily available. Would suggest leaving a tea kettle and coffee/tea in the rooms those getting up for an early flight. Otherwise great stay
Comment from Hotel Management
3 Jan 2025 by Hotel Management , Hotel Management
Dear Anand, Thank you for sharing your experience! We're glad you found our location convenient and appreciated the easy access to transportation options. We appreciate your suggestion regarding a tea kettle and coffee/tea in the rooms for early flights and will consider it for future improvements. We hope to welcome you back again for another great stay! Best regards,Hotel Management
by A verified traveler
Posted 2 Jan 2025
The room was clean and comfortable.
Comment from Hotel Management
3 Jan 2025 by Hotel Management, Hotel Management
Dear Desrie, Thank you for your feedback. We are pleased to hear that you found the room clean and comfortable. We hope to welcome you back for another pleasant stay in the future.Best regards,Hotel Management
by A verified traveler
Posted 31 Dec 2024
The hotel was value for money
Comment from Hotel Management
1 Jan 2025 by Hotel Management , Hotel Management
Dear Jeremy, Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you found our hotel to be great value for money. Your satisfaction is our top priority, and we truly appreciate your kind feedback. We look forward to welcoming you again in the future! Best regards, Hotel Management
by A verified traveler
Posted 26 Dec 2024
Great experience
Comment from Hotel Management
27 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you so much for your fantastic review. We are thrilled to hear that you had such a wonderful experience during your stay with us. It’s our goal to provide every guest with an exceptional experience, and your feedback truly means a lot to our team.We hope to welcome you back soon and continue exceeding your expectations. If there’s anything else we can do to make your next stay even better, please don’t hesitate to let us know.Warm regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you so much for your fantastic review. We are thrilled to hear that you had an exceptional stay with us. Your feedback is incredibly important to our team, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future for another memorable experience.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler from LONDON
Posted 25 Dec 2024
This hotel was perfect for an early flight the following day. It’s only around 10 mins by bus from Heathrow bus station.
Comment from Hotel Management
26 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for your fantastic review. We are so glad our location worked well for your early flight and that you found the hotel convenient for your needs. We look forward to welcoming you again in the future.Warm regards,Hotel ManagementIBIS Styles London Heathrow
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you had a positive experience at our hotel. If you have any specific suggestions or areas where you think we could enhance your stay, please don’t hesitate to share. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Warm Regards,Hotel ManagementIBIS Styles London Heathrow
