Ratings based on 2,155 Verified Reviews

3.8 out of 5
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from laval

Posted 22 Nov 2024
Old and smelly
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Good value accommodation. Friendly and helpful staff. The only disappointment was the Hoppa Bus is only once per hour. Instead I used the very regular and convenient local bus from the Heathrow Central Bus Station (the hotel had included this on its travel advice).
4 out of 5
by A verified traveler

Posted 22 Nov 2024
Would stay again.
3 out of 5
by A verified traveler

Posted 21 Nov 2024
The room was clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
3 out of 5
by A verified traveler

Posted 21 Nov 2024
The hotel management did send a welcome message a day before and asked if they was anything they could assist with. I replied asking if rooms have mini refrigerators in them so that special dietary food could be put in it. no answer received to this date. As it turned out upon check in, they do not supply such appliances. Nor the iron (boards) in the rooms.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Staff at reception and bar very helpful
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Perfect pre flight hotel
Comment from Hotel Management
19 Nov 2024 by Amin Mohammad, Hotel Management
Dear Claire, Thank you for your positive feedback regarding our pre-flight hotel services. We are delighted to hear you had a perfect stay. Kind Regards, Amin Mohammad, Front of House Night Manager, Ibis London Heathrow Airport.
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Nice place closes to buses and train
Comment from Hotel Management
19 Nov 2024 by Amin Mohammad, Hotel Management
Dear Magda, thank you for your positive feedback. We are glad you enjoyed our convenient location near buses and trains. Kind Regards, Amin Mohammad, Front of House Night Manager Ibis London Heathrow Airport.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Perfect for weekend away to watch rugby
Comment from Hotel Management
18 Nov 2024 by Amin Mohammad, Hotel Management
Dear Michael, Thank you for choosing ibis London Heathrow Airport for your weekend getaway to watch rugby. We are delighted you had a perfect stay. Kind Regards, Amin Mohammad, Guest Relations, Ibis London Heathrow Airport.