Ratings based on 422 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
I always feel comfortable
by A verified traveler
Posted 8 Nov 2024
Enjoyed my four night stay.
by A verified traveler
Posted 7 Nov 2024
I got an early check in which was good. I told receptionist I wanted a quiet room on an upper floor and asked if the construction going on in the rooms was nearby and he said no. I ended up being three rooms down from renovation in the rooms and the workers blocked the egress with a big chair. Heard them talking in the hall while they were working, but thankfully no loud music
I departed the next day before breakfast, but there was a grab and go, which was nice. When I returned after a 12 hour day, key door malfunctioned and I was unable to unlock it until maintenance Came up to fix it. That required three separate trips down to the receptionist. When I went in the temperature was 80° and the maintenance man put the AC on cool which malfunctioned and sent the temperature up to 87. This required another call to the front desk, who sent the maintenance man back up but it was unfixable. The front desk was initially unable to give me a new room saying the hotel was full and they couldn’t accommodate me and I either had to stay in that room or they would try to find me a different hotel but I had to pay the difference. After calling three hotels all were full. After an hour I was finally given another room with AC. Despite offers of staff to help me move all of my belongings, nobody came to help me. This was very frustrating to say the least since I was in town that was new to me, and it was about 7 o’clock and dark out when this happened
by A verified traveler
Posted 23 Sep 2024
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 18 Sep 2024
by A verified traveler from Mesquite
Posted 10 Sep 2024
Property is safe, quiet and easy to check in. The person who checked me in made sure I would not be charged with 3rd party vendor. I appreciated she took the extra step and time to make a phone call at midnight.
by A verified traveler
Posted 2 Sep 2024
clean, staff welcoming, rooms huge.
by A verified traveler
Posted 31 Aug 2024
Male employee in morning shift in reception and dining area was brry unprofessional. Cursing. Flirting harassing coworkers. Walking into breakfast area wjerr guests were cursing and neing loud. Too comfortable and obnoxiously behavior.
