Ratings based on 988 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
Everything was great from the front desk to the room. But we loved the awesome shower and soft bed!
Comment from Hotel Management
10 Dec 2024 by Caleb , Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a great experience, from the front desk to the room. We're especially happy you loved the shower and the soft bed – comfort is a top priority for us! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 1 Dec 2024
Very cordial staff. Very accommodating.
Second visit at this location. Very pleased with our experience.
Highly recommend this Country Inn n Suites in Harlingen, Texas.
Comment from Hotel Management
5 Dec 2024 by Caleb , Hotel Management
Thank you for your wonderful review! We're so glad to hear that you had a great experience during both of your visits. Our team takes pride in providing excellent service, and it's fantastic to know that we met your expectations. We truly appreciate your recommendation and look forward to welcoming you back to Country Inn & Suites in Harlingen on your next trip!
by A verified traveler
Posted 1 Dec 2024
We visit family in the area often. This was the 3rd time staying at the property. We have been pleased with every stay. The hotel staff is friendly. The property is nicely decorated and clean. My parents love the free breakfast. And, we are close to everything. Will definitely stay here again.
Comment from Hotel Management
5 Dec 2024 by Caleb , Hotel Management
Thank you so much for your kind words and for being a loyal guest! We're thrilled to hear that you continue to enjoy your stays with us. It's wonderful to know that our staff, decor, cleanliness, and breakfast offerings contribute to your positive experience. We're also glad our location works well for your visits to family. We look forward to welcoming you again on your next trip!
by A verified traveler
Posted 30 Nov 2024
Unfortunately, our stay wasn’t pleasant. I was given a room on the third floor and the closest to the highway. Needless to say, we could hear all the traffic and loud vehicles from our room. We were only there for 1 night, so I didn’t want to make a big deal about it.
Comment from Hotel Management
30 Nov 2024 by Clarissa, Hotel Management
We apologize that your stay is less than perfect. Our hotel is situated right off of an expressway to be readily accessible for travelers.
by A verified traveler
Posted 30 Nov 2024
Room smelled like mildew and room had a lot of humidity. Left some pants on the bed and they were wet to the touch because of it. Also breakfast used to be way better with the omelets. Won't stay here in the future. Was average not worth 110 a night.
Comment from Hotel Management
30 Nov 2024 by Caleb , Hotel Management
Thank you for sharing your feedback. We apologize for the issues you experienced during your stay, particularly with the room’s humidity and odor. We understand how uncomfortable that can be and will work to address this with our maintenance team. We also appreciate your comments about the breakfast, and we’re sorry to hear it didn’t meet your expectations. We constantly strive to improve, and your input will help us in our efforts to enhance the guest experience. We hope you’ll reconsider staying with us in the future.
by A verified traveler
Posted 15 Nov 2024
Clean, Housekeeper was super friendly. Free appetizers and drinks. Great breakfast and overall room was great
Comment from Hotel Management
16 Nov 2024 by Caleb , Hotel Management
Thank you for your fantastic review! We're so happy to hear that you had a great experience with our friendly housekeeping team and enjoyed the complimentary appetizers and drinks. It’s also wonderful to know that you liked the breakfast and found your room to be comfortable. We truly appreciate your feedback and hope to welcome you back for another great stay soon!
by A verified traveler
Posted 20 Oct 2024
This property is good overall.
But like many hotels nowadays, I have to request for housekeeping services every day. Unfortunately, only one of the three requests for housekeeping was honored over three days.
So yes, it sucks having to go back downstairs and ask for towels.
Comment from Hotel Management
20 Oct 2024 by Clarissa, Hotel Management
Our property has yet to implement housekeeping upon request, so rooms are still done daily unless there is a do not disturb sign displayed. We apologize for any inconvenience you may have experienced by requesting daily housekeeping, and will use it to fine tune our operations.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Caleb , Hotel Management
Thank you for taking the time to leave us a review, we're glad that you enjoyed your stay with us. We hope to see you again soon!
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Caleb , Hotel Management
Thank you for taking the time to leave us a review, we're glad to hear that you had a great stay with us. We will share your review with the rest of our staff in hopes of exceeding your expectations on your next stay with us!
by A verified traveler
Posted 9 Sep 2024
(:
Comment from Hotel Management
10 Sep 2024 by Clarissa, Hotel Management
Thank you so very much for staying with us!
