Ratings based on 302 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Its ok. Needs an update. Small town. Exceptable
by A verified traveler
Posted 22 Nov 2024
Good place
Comment from Hotel Management
22 Nov 2024 by Leslie GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 8 Nov 2024
Quiet
Comment from Hotel Management
19 Nov 2024 by Leslie, Hotel Management
Thank you for your review
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
10 Oct 2024 by Leslie - GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 7 Oct 2024
Over my six day stay I started hearing doors slamming and house keeping cart rolling around 7:30am daily. I don't sleep in so that didn't overly bother me, but the customer service at the front desk was abysmal. For example, one family member that flew from Texas and booked a handicapped room because they have mobility issues arrived to be told their wasn't a handicap room available, but since the rest of the family was staying at the Baymont and he already had the hotel he decided to stay. I personally felt like an inconvenience whenever I asked for anything from the front desk, especially during the night shift. At one point the key reader to my door went out, we spent 15-20 minutes fixing it in the hallway at midnight, and then the front desk took my keys. When I want back later that night to ask for another key, because I didn't have any, she rolled her eyes at me. The stay was fine.
Comment from Hotel Management
10 Oct 2024 by Leslie - GM, Hotel Management
Thank you for letting us know, we will address these situations.
by A verified traveler
Posted 6 Oct 2024
Stay there many times, staff very friendly like family
Comment from Hotel Management
7 Oct 2024 by Leslie GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 3 Oct 2024
Nice place
Comment from Hotel Management
4 Oct 2024 by Leslie GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
27 Sep 2024 by GM, Hotel Management
Thank you for your review
by A verified traveler
Posted 22 Sep 2024
The shower was cold the morning we left
Comment from Hotel Management
23 Sep 2024 by GM, Hotel Management
Thank you for your review, its possible that the water heaters were very busy that morning. My apologies.
by A verified traveler
Posted 12 Sep 2024
Breakfast was good
Comment from Hotel Management
23 Sep 2024 by GM, Hotel Management
Thank you for your review
