Ratings based on 956 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
And bad smell
by A verified traveler
Posted 25 Nov 2024
Hot breakfast-eggs, sausage, sausage gravy with rolls, juice
Staff was great, ice machin
by A verified traveler
Posted 24 Nov 2024
For the price, this was good. If all you want is the basics and you don't want to spend alot, this is a good chioce. The room was fairly clean except for a bit of a musty smell, but a $2 can of air freshener took care of that quickly. The frond desk staff could have been a little more friendly and the "continental" breakfast was microwaved eggs and sausage every day but it was free. Again, for the price, if all you want is a place to sleep with no frills, this was a good value.
Comment from Hotel Management
25 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Jarrett,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HARDEEVILLE. It was great to read that you were pleased with the affordability and the cleanliness. However, we do apologize for the encounter you had and the breakfast selection not being to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler from North Charleston
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Etienne, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Chicago - Northbrook/ Deerfield and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 22 Nov 2024
Great staff. Nice hot breakfast with sausages and waffles and more. The road to the hotel has pot holes
by A verified traveler
Posted 20 Nov 2024
Staff was standoffish. Halls were littered with toilet paper. Breakfast bar was not properly replenished.
Comment from Hotel Management
22 Nov 2024 by Linton Rediresponse Specialist , Hotel Management
Dear M.C,Thank you for telling us about your recent visit to RED ROOF INN HARDEEVILLE. We value you as our guest and welcome your 3/5 score. However, you indicated that breakfast was not properly replenished, the uncleanliness concern and the other concern were the downsides of your stay. Please know that our team at Red Roof makes an effort to thoroughly clean and inspect all of our rooms, so the feedback provided is greatly appreciated, as it will help in the betterment of our hotel.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler from North Charleston
Posted 16 Nov 2024
I have stayed here a few times now and it has become my go to location when I am in the Hilton Head/Savannah area. It is the epitome of affordability meets required needs. I'm not looking for fancy amenities or shuttle services. A safe, clean room with a friendly Staff to address other needs in a convenient location to the highway, immediately between Hilton Head and Savannah. That's what I'm looking for. And that's exactly what you will find there. They're listed as a 2-Star but they are 3.5-Star easily. Commendations are in order.
Comment from Hotel Management
20 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Etienne,We appreciate your comments regarding your recent stay at the Red Roof Inn Hardeeville. We always enjoy hearing about the positive experiences our guests have at our hotels. I am delighted to read that you felt safe at our hotel, our staff was friendly and other positives highlighted, prompting your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 11 Nov 2024
My car was broken into in the parking lot of this place and a laptop was stolen
Comment from Hotel Management
15 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Dear Brad,We are sorry to hear your recent experience at the RED ROOF INN HARDEEVILLE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 10 Nov 2024
Quiet
Comment from Hotel Management
19 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Hardeeville. It's great to see you had a quiet stay, resulting in a 5/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler from North Charleston
Posted 4 Nov 2024
I travel often and have lived in both the Hilton Head and Charleston areas. I often stay in properties off of I-95 because they are more affordable. That said, I normally, in advance, accept that I will have to deal with certain aspects based upon that affordability. I did not have to accept such shortcomings with this stay. Everything was exceptional and I was more than satisfied with my time there. The only aspect, which management probably could not have controlled, was another guest's barking dog, which seemed to happen each time the guests left the room. But that will not prevent me from booking future stays with this property. I would and will recommend this location to all of my colleagues.
Comment from Hotel Management
17 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Etienne. The staff and I at the RED ROOF INN HARDEEVILLE appreciate your 5/5 score. I am happy to hear that you found our hotel to be affordable, everything to be exceptional, and the other kind remarks mentioned. However, you indicated that the noise disturbance hindered your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
