Ratings based on 172 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
4 out of 5
by A verified traveler from Estero

Posted 14 Nov 2024
The hotel was fine and the area around it seemed safe, but the dining options outside of the hotel were very limited unless you were willing to drive a exit or two away.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
I liked that this hotel had secure keycard access at other doors which made it convenient to park closer to where our room was located. The rooms were clean and they offered a continental breakfast. Fairfield is also located near Dunkin, Walmart, and CVS which made it convenient for us to pick up necessities.
5 out of 5
by A verified traveler from Delray Beach

Posted 31 Oct 2024
Property was clean and safe . breakfast was outstanding
2 out of 5
by A verified traveler

Posted 29 Sep 2024
afternoon shift desk guy is terrible attitude .no matter as all looks and behavior best for a nightclub not a famous hotel chain
4 out of 5
by A verified traveler from Newport Beach

This traveler left a rating score only Posted 14 Sep 2024
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Good breakfast
1 out of 5
by A verified traveler

Posted 6 Sep 2024
We stopped in to get some sleep while traveling. The room had so much humidity (from the air conditioning), that the walls where wet. After being there for 2 hours the smoke detector began to chirp because the batteries where dead. We called the front desk and the lady said she would tell her manager when she arrived at 7am. Obviously we got no sleep. Apon leaving the manager said she would give us 2500 points for the inconvenience. 2500 points equates to about 10 dollars. Not acceptable.
Comment from Hotel Management
12 Sep 2024 by Kris, Hotel Management
We apologize for the inconveniences and issues that you experienced during your stay.
1 out of 5
by A verified traveler

Posted 5 Sep 2024
I did not like the smell of mold in the lobby. The humidity in the hallways, and the mold on the room walls and bathroom shower
Comment from Hotel Management
12 Sep 2024 by Kris, Hotel Management
We apologize for the inconvenience and issues that you experienced during your stay.
5 out of 5
by A verified traveler from East Amherst

Posted 31 Aug 2024
They had a good selection for breakfast. We had a nice quiet sleep. The lady that checked is in was very nice as well.
Comment from Hotel Management
12 Sep 2024 by Kris, Hotel Management
Thank you for choosing to stay with us. I am glad you got a quiet sleep and enjoyed our great selection of breakfast items before getting back on the road. We hope to be of service again in the future.