Ratings based on 8 Verified Reviews
4.9 Room cleanliness
4.6 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
New construction with nicely decorated rooms, upscale furnishings. Staff is very helpful. Super location, overlook the city and the Songhua River.
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 21 Jan 2024
The staff, rooms and breakfast buffet at the Harbin Ritz are spectacular. A very comfortable place to stay in Harbin and be indulged by attentive, but not cloying, staff. Pricey, but worth it.
by A verified traveler
Posted 3 Jan 2024
excellent staff
by A verified traveler
American guests best experience in Harbin.
Posted 13 Dec 2023 on HotelsI never thought that Harbin would have this high standard hotel considering people in this area tend to be very casual.
Front desk, housekeeping team, even breakfast are all just amazing. They have fresh juice, really fresh ones, and they're healthy and delicious!!!
by A verified traveler
Posted 19 Oct 2023
Beautiful establishment. But the service just very diffident from other countries ritz Carlton. No eye contact, no say hello. I guess because of the hotel customers are very rude to the employees, so it lowers the employee’s standards. Very rude customers, no one respect waiting lines, no excuse me, no thank you. Smoking at hall way right outside of my room. I actually feel sorry for hotel staff who dealing with those rude customers daily. Terrible.
by A verified traveler
Posted 3 Jan 2023 on Hotels
by A verified traveler
Posted 26 Jan 2023 on Hotels
