Ratings based on 72 Verified Reviews

4.4 out of 5
83% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Highly recommend
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Got a free room upgrade. A satisfying experience
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024
4 out of 5
by A verified traveler

Good view

Posted 21 Aug 2020 on Hotels
Most of the rooms have a good view on the River, sort of wetland in Summer, which is amazing treatment indeed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jan 2020 on Hotels
5 out of 5
by A verified traveler

Posted 10 Jan 2020 on Hotels
Location is accessible to the Ice and Snow World Festival. Check in was fast and smooth.
5 out of 5
by A verified traveler

Nice facility but not in the city of Harbin

Posted 31 Dec 2019 on Hotels
we went for the top of the range [Lounge access/Executive Floor] and it was everything it should have been Only problem was that it was on the north side of the river and about 25-30 minutes into town
5 out of 5
by A verified traveler

Loved the hotel and staff. A bit far from shops

Posted 30 Dec 2019 on Hotels
Rooms were excellent. Service professional and front desk and bellhops are extremely friendly.
5 out of 5
by A verified traveler from Cairns

Posted 27 Dec 2019
Staff were amazing