Ratings based on 39 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
1. I didn't like the floor inside shower cubicle, yhey need to be roughened urgently so avoid then being slippery when bathing.
2. There is a dog which barked continously early hours of the morning making noise, that should be managed.
3. The Rottonrow hotel is the best comparing to Samora. Everything from the strong beds, walls, floors, lights is just classy and moving along with time
Comment from Hotel Management
21 Nov 2024 by Judith, Hotel Management
Dear Idaishe.Thank you for choosing the N1 Hotel Rotten Row. We enjoyed having you stay with us. We have taken note of your concerns and have informed management. We have a security dog helping man the ATM at the bank next to our building. We apologise for the inconvenience the barking caused during your stay. Regards Judith
by A verified traveler
Posted 3 Oct 2024
It was a great stay
Comment from Hotel Management
3 Oct 2024 by Judith, Hotel Management
Dear Edith. We are delighted that you enjoyed your stay with us. Do come back soon. Regards Judith
by A verified traveler
Posted 9 Sep 2024
Great place and very convenient amazing staff. Could use some small refrigerators in the rooms but everything else was amazing
Comment from Hotel Management
3 Oct 2024 by Judith, Hotel Management
Dear Praise,Thank you for the excellent review.RegardsJudith
by A verified traveler from Doncaster
Posted 26 Aug 2024
I'd recommend that one bring a travel adapter. The hotel uses the 3 circular pin-style plugs. Although they have adapters, I couldn't get one when I arrived, as they had run out. Otherwise, it's along a main road, which is well-lit at night and pretty busy with people waiting for public transport even at 10 pm, so it felt safe. There are not many food options beyond 10 PM other than a bakery (Bakers Inn) at a fuel station 3 minutes away.
Comment from Hotel Management
3 Oct 2024 by Judith, Hotel Management
Dear Elton,Thank you for your feedback. We are working on our plugs so that we cater for most of the plugs our guests use. Regards Judith
by A verified traveler
Posted 5 Aug 2024
Too much noise from Samora Machel Avenue
Comment from Hotel Management
3 Oct 2024 by Judith, Hotel Management
Dear Sitabile. Thank you for the feedback. We are a city hotel. Traffic can get busy during peak hours. I hope you will have a better experience on your next visit. Regards Judith
by A verified traveler
Posted 14 Jun 2024
They did not have the plug suitable and was struggling to charge my laptops
Comment from Hotel Management
14 Jun 2024 by Judith, Hotel Management
Dear Mr Handsen,Thank you for the feedback. We have in place Universal adaptors that we give our guests at reception. I am so sorry that you had trouble with charging your laptops.RegardsJudith
by A verified traveler
Posted 22 May 2024
Nice, affordable. Suitable for short stays, lay overs
Comment from Hotel Management
14 Jun 2024 by Judith, Hotel Management
Dear Obey,Thank you for the great review. Regards Judith
by A verified traveler
Posted 25 Apr 2024
The place is clean
Comment from Hotel Management
14 Jun 2024 by Judith, Hotel Management
Dear Tinashe,Thank you for the great review.RegardsJudith
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Just okay
Posted 23 Apr 2024 on HotelsNo AC in the room, I mean it's very basic that rooms have AC. Also when asked for an extra cup they said they don't have. It's really embarrassing that a hotel doesn't have a cup extra. Bed is not comfortable too
Comment from Hotel Management
24 Apr 2024 by Judith, Hotel Management
Dear Ravi. Thank you for your feedback regarding your stay at the hotel. Our superior rooms have both AC & a fan. We will book you in a superior room on your next stay. I would like to sincerely apologize for the cup incident. We have spare cups in our kitchen. Corrective action has been taken. We look forward to a better experience on your next stay with us.RegardsJudith
