Ratings based on 705 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Fantastic location, very close to a metro station and multiple convenience stores/supermarkets. The convenience of having a washer/dryer in the room was also great. On the occasions we needed staff assistance, everyone was very friendly and professional, and communicated well despite us being English-speaking.
However the rooms are not the nicest nor the most comfortably. They are VERY small (perhaps they could be laid out differently to better optimise the small space), and the furnishings/decor are quite dated and tired. I also was not thrilled with the level of cleanliness. Whilst the important fixtures in the bathroom were clean (shower/toilet/sink) the light fitting above the mirror was coated in a very thick layer of dust. Likewise, there were areas of dust in corners around the bedside tables and kitchenette. I also found it quite noisy, both from other guests moving in the corridor plus street noise from below.
This is not to say we had an unpleasant stay by any means, and if your stay is short it may not be a problem at all.
by A verified traveler
Posted 29 Dec 2024
Always a good basic option when you are in Tokyo and are looking for a well located simple place to stay. i’ve been there many times, I think the price and service you get are on point. I do recomment it.
by A verified traveler
Posted 23 Dec 2024
It was our first time staying in Aoyama. Area was safe.
Hotel room had some stains that looked like spilt food and drinks that was not cleaned prior to us entering the room.
Staff also made me uncomfortable as they were giggling and talking about guests while standing at the front desk. It was very unprofessional and it was obvious that they were talking about me as they pointed and laughed every time I walked down to the lobby area. Very disappointing.
by A verified traveler
Posted 17 Dec 2024
Great location. Good rooms. Bathroom is a bit dated but all in all I am satisfied.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 17 Nov 2024
Used to be a great value with in room laundry. Property condition has aged. Largest room very hard to get. Other rooms are too small.
by A verified traveler
Posted 17 Nov 2024
Property is past its prime. No longer good value for money. Very small rooms and larger rooms are hard to get.
by A verified traveler
Posted 16 Nov 2024
There are laundry and dryer machine, kitchen with table wares, microwave…very convenient and comfortable facility!!
by A verified traveler
Posted 2 Nov 2024
Superb location!
by A verified traveler
Posted 2 Nov 2024
Used to be a better value. Rooms are very small unless reserving the largest. Post Covid housekeeping has been eliminated and only daily towels are provided. Overall property particularly rooms and bathrooms have aged without renovation. Still recommended if in room laundry is needed and for the specific location in Aoyama if room price can be below $250.
