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The Hanoi Club Hotel & Residences

4.0 star property
Lakefront Hanoi hotel in Tay Ho with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Exterior
Exterior
View from room
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is P3,343
P3,847 total
includes taxes & fees
Nov 19 - Nov 20
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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Double Room, Lake View

Minibar, in-room safe, blackout drapes, soundproofing

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

View from room

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, Lake View

Minibar, in-room safe, blackout drapes, soundproofing

Premier Twin Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double Room, 1 King Bed (Partial Lake View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room, 1 King Bed (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (City View)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

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Breakfast included
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9.8 out of 10, Exceptional, (2784)
The price is P2,849
P3,231 total
includes taxes & fees
Nov 6 - Nov 7
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About the neighborhood

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Quan Chuong Gate - 3 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • Hoan Kiem Lake - 4 min drive

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 20 min drive

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Steak One - ‬2 min walk

About this property

The Hanoi Club Hotel & Residences

Upscale family-friendly hotel near Hoan Kiem Lake
West Lake is located near The Hanoi Club Hotel & Residences, which provides a casino, a terrace, and a coffee shop/cafe. Tee up with amenities like a driving range, golf lessons, and a golf pro shop at this hotel. Take some time to relax at the onsite spa. Fitness classes and yoga classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a business center and a steam room.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Golf clubs on site, coffee/tea in the lobby, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 140 rooms offer comforts such as fireplaces and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 outdoor tennis courts
  • Casino
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Outdoor pool
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Slot machine
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Business center
  • Casino
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. The pool is closed on Lunar New Year.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on Nov 19, 2024 start from P 3,343.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Hanoi Club Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–11:30 PM on request. A fee of VND 660000 per vehicle applies.

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake and Hanoi Opera House are also within 3 mi (5 km). Hanoi Long Bien Station is 29 minutes by foot.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 448 reviews" "
Rating 8 - Good. 195 out of 448 reviews" "
Rating 6 - Okay. 47 out of 448 reviews" "
Rating 4 - Poor. 7 out of 448 reviews" "
Rating 2 - Terrible. 10 out of 448 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

INGO, Brooksville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024

10/10 Excellent

john, Havelock

Liked: Amenities
All services are 5 stars rated, excellent facilities and services are great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024

8/10 Good

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Amera

Stayed 1 night in Jun 2024

10/10 Excellent

Nuwan

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Stayed 4 nights in May 2024

10/10 Excellent

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Stayed 2 nights in May 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Stayed 4 nights in Apr 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Zuhra

Disliked: Staff & service, property conditions & facilities
I recently stayed at Hanoi Club and Residence for 9 nights, paying a premium for what I expected to be a four-star experience. Unfortunately, the hotel's location in a narrow alley proved to be inconvenient, as taxis, cars, and buses struggled to pick up guests. The crowded, narrow streets filled with motorbikes made walking around feel unsafe. Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Stayed 7 nights in Apr 2024

10/10 Excellent

Thi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean with great service
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall other than accessibility.
Stayed 1 night in Feb 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Friendly staff. Room and bathroom are spacious and clean. good breakfast buffet, Not walking distance from Old quarters but easy access by taxi. Cost around 50K VND (approx. $2),
Stayed 4 nights in Feb 2024

10/10 Excellent

John, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
Stayed 8 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kamal, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Amenities
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and the front desk ladies speak excellent english. Also, the rooms and property are beautiful.
Stayed 1 night in Dec 2023

10/10 Excellent

Atlantis

Stayed 3 nights in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful !!!!
Great service
Stayed 2 nights in Dec 2023

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Very quiet. Nice facilities
Stayed 5 nights in Nov 2023