Ratings based on 43 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
The Bloom is a nice place on the cheaper side if you need access to out of central locations in Hanoi. The staff are friendly, rooms are large and overall a quiet space.
Comment from Hotel Management
7 Dec 2024 by The Bloom Hanoi, Hotel Management
Dear valued guest,Thank you for your kind words! We're delighted to hear you enjoyed your stay at The Bloom and appreciated our friendly staff, spacious rooms, and peaceful atmosphere. We look forward to welcoming you back on your next visit to Hanoi!Warm regards,The Bloom Team
by A verified traveler
Posted 20 Nov 2024
I loved the property. Great staff, always looking to help.
Comment from Hotel Management
7 Dec 2024 by The Bloom Hanoi, Hotel Management
Dear valued guest,Thank you for your wonderful feedback! We're thrilled to hear that you loved the property and appreciated our staff's dedication to helping guests. Your kind words mean a lot to us, and we hope to welcome you back again soon!Warm regards
by A verified traveler
Posted 11 Nov 2024
a great place to stay outsode of the city center. just get a grab bike and you can get anywhere you need. otherwise quiet with a mix of local and chain restaurants. great cafe on the roof with a good breakfast and good coffee
Comment from Hotel Management
11 Nov 2024 by The Bloom Hanoi, Hotel Management
Dear valued guest,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the room, staff, and our location, as well as the comfort and facilities we offer. It’s wonderful to see you had such a positive experience in these areas.We hope to welcome you back soon for another enjoyable stay!Warm regards, The Bloom Hanoi
by A verified traveler from Ota-ku
Posted 19 Sep 2024
Overall, my stay was pleasant. The check-in and check-out process was smooth, the room was clean and tidy, and the breakfast options were good. However, there was one issue worth mentioning—the bathroom and its amenities. Occasionally, the drainpipe emitted an unpleasant smell, and the pottery bottles for the shampoo and body soap were difficult to manage when wet during a shower. They became slippery and tricky to handle, and from a hygiene perspective, they didn’t seem ideal. Those are minor points anyway.
Comment from Hotel Management
19 Sep 2024 by The Bloom Hanoi, Hotel Management
Dear Mr. Sho Nishikawa,Thank you for taking the time to share your feedback with us! We’re delighted to hear that you had an overall pleasant stay and enjoyed the smooth check-in/check-out process, cleanliness, and breakfast options.We appreciate your constructive comments regarding the bathroom amenities. We apologize for the inconvenience caused by the drainpipe odor and the design of the shampoo and soap bottles. Your observations are valuable, and we will look into ways to improve both the drainage system and the practicality of the bathroom amenities to ensure a better experience for future guests.We hope to welcome you back soon for an even more comfortable stay!
by A verified traveler
Posted 28 Apr 2024 on Hotels
Comment from Hotel Management
3 May 2024 by The Bloom Hanoi, Hotel Management
We appreciate your positive feedback about The Bloom Ha noi . We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Hanoi again, please don’t hesitate to call us. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon.
by A verified traveler
Posted 31 Jan 2024 on Hotels
Good value for a relatively new hotel.
by A verified traveler from Ota-ku
Posted 27 Jan 2024
Good enough service and confort stay as expected. Very stable experience always. Happy to stay here again when I have a chance coming to Hanoi next time.
by A verified traveler from HCMC
Posted 19 Dec 2022
Good Hotel/Service apartment. Friendly staff, clean property and spacious room. The guest who wants to stay longer, laundry is a bit tricky though, the nearest local laudry service would be a good help.
by A verified traveler from Frisco
Posted 5 Aug 2022
by A verified traveler
good stay
Posted 15 Dec 2021 on HotelsThe staffs were very friendly and helpful. the rooms were big and well furnished. Breakfast was good. Our room was big and comfortable. There are many eateries and shops nearby even a night market some 15min away.
Comment from Hotel Management
22 Dec 2021 by Alec, Hotel Management
Dear Mr./Ms. Felix,
Thank you for leaving such kind words for our hotel. The Bloom Hanoi always put endless effort into our services to make you feel the utmost welcome you deserve. Your compliment is our greatest reward and we are deeply honored to have you as our guest. Hoping your next stay at The Bloom is just around the corner. Wish you good health, stay safe and happy at all times.
Sincerely,
The Bloom Hanoi Hotel & Serviced Apartment.
