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Super Candle Hotel

4.0 star property

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Photo gallery for Super Candle Hotel

Indoor pool
Front of property
Lobby
Garden
City view
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Gym

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Bedroom Apartment

View from room

Two Bedroom Apartment

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Memory foam bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Room amenity

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Blackout drapes/curtains
Premium bedding
2 bedrooms
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

2 bedrooms, premium bedding, memory foam beds, minibar

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Memory foam bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

Living area

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

2 bedrooms, premium bedding, memory foam beds, minibar

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Blackout drapes/curtains
Premium bedding
2 bedrooms
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

View from room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
2 bedrooms
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Memory foam bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite Room

2 bedrooms, premium bedding, memory foam beds, minibar

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dining table
  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment One Bedroom

City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 89 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 13 min walk - 1.1 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 5 min drive - 4.4 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪The Coffee House - ‬2 min walk
  • ‪Deli Coffee - ‬5 min walk

About this property

Super Candle Hotel

Upscale hotel near West Lake
Consider a stay at Super Candle Hotel and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a facial, or reflexology. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a porter/bellhop, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Japanese, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 200,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Computer station
  • Conference center (1,292 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 21 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Frequently asked questions

Does Super Candle Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

Is Super Candle Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Candle Hotel?

Self parking is free at this property.

What time is check-in at Super Candle Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Super Candle Hotel?

Check-out is at noon.

Does Super Candle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Candle Hotel located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Van Phuc Diplomatic Corps and West Lake. Hoan Kiem Lake is 2.6 mi (4.3 km) away.

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Super Candle Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 509 reviews
Rating 8 - Good. 195 out of 509 reviews
Rating 6 - Okay. 42 out of 509 reviews
Rating 4 - Poor. 16 out of 509 reviews
Rating 2 - Terrible. 7 out of 509 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ishii

Liked: Cleanliness, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2025

10/10 Excellent

LEMAITRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was a wonderful stay
Stayed 1 night in Feb 2025

10/10 Excellent

To-Nhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is nice, spacious rooms. Neighborhood is not very walkable.
Stayed 5 nights in Mar 2025

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is really nice. We loved the pool and the spa staff and reception staff were really friendly and helpful. We had an unfortunate interaction with the restaurant staff on our last night where they kept ignoring us for the entire time and being quite rude, forgetting half our order and only waiting on other tables. Eventually we got up and left as we got tired of waiting for service and it left us quite upset. It was a bit of a hassle trying to get them to honor the expedia 20% off discounts with the VIP access but eventually they did at reception, i feel this was more a lack of communication to the other departments within the hotel. We did have to get up really early for a bus the mornjng we left and they put together breakfast bags for us which was really nice.
Stayed 2 nights in May 2025

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024

10/10 Excellent

Hirotaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that the convenience store is open 24 hours.
Stayed 1 night in Oct 2024

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive. We would definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go to Hanoi i book the Super Candle. Their strongest suits are the massage (Linh) and the front desk (the Manager and Dat). Highly recommended
Stayed 11 nights in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Decent hardware but stingy service

Decent hardware considering the age but questionable service for a four star hotel. Refused to give two key cards even if we booked a twin bedroom.
Stayed 5 nights in Dec 2024

2/10 Terrible

BYUNGKYU

Disliked: Cleanliness, staff & service, property conditions & facilities
1) Poor swimming pool, gym (too small swimming pool and water level is too low) 2) Only provide 1 card key 3) Slow elevator 4) Poor breakfast (food is nearly dried and no variety) I will never stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Precilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Comfortable stay. Rooms large and spacious and staff very courteous. Very nice experience overall.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and spacious. Breakfast buffet was average
Stayed 2 nights in Oct 2023

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

Ronwaldo Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel truly offers an outstanding experience with its delicious breakfast, welcoming staff, and fantastic amenities including an indoor swimming pool, jacuzzi, steam room, and sauna bath. The relaxation opportunities are endless. Plus, it's conveniently located just 5KM from the old quarter area. Overall, this hotel is truly excellent.
Stayed 4 nights in Mar 2023

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel with a 5 start staff. The staff is really kind and will try to help you in every possible way. Dat spent nearly 2 hours to find me a Ha Long cruise, and only at the end I found out that he did that on his day off. Also the massages and food are really good. My only recommendation is for more staff to improve their English, other than that, 0 complaints. I'll be back for sure.
Stayed 9 nights in Jun 2024

10/10 Excellent

Takeyoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Verry Comfotable
Stayed 1 night in Jul 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
Stayed 1 night in Nov 2023

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is a little out of the Hanoi Old Quarter so the surrounding area is not really geared to tourists. However, the staff could not have been nicer or more helpful. They made our stay a pleasure.
Stayed 2 nights in Jul 2023