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Sunline Hotel

3.5 star property
Hotel with a 24-hour front desk, steps from Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunline Hotel

Terrace/patio
Terrace/patio
Exterior
1 bedroom, minibar, in-room safe, individually furnished
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Double Room, City View

1 bedroom, minibar, in-room safe, individually furnished

Honeymoon Double Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • 25.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Designer toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

1 bedroom, minibar, in-room safe, individually furnished

X Executive Terrace (Have 1 Big Terrace or 1 Terrace and 1 Small Balcony)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, City View

View from room

Executive Room, City View

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Triple Room

View from room

Family Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Executive Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, individually furnished

Executive Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
18 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 6 min walk - 0.5 km
  • Hanoi Opera House - 14 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Pepperonis - ‬1 min walk
  • ‪Bánh Cuốn - Bảo Khánh - ‬1 min walk
  • ‪Gc Bar - ‬1 min walk

About this property

Sunline Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre, Sunline Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Concierge services, luggage storage, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday at midnight due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 418500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunline Hotel Hanoi
Sunline Hotel
Sunline Hanoi
Sunline Hotel Hotel
Sunline Hotel Hanoi
Sunline Hotel Hotel Hanoi

Frequently asked questions

Is Sunline Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunline Hotel?

There is free parking nearby.

What time is check-in at Sunline Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sunline Hotel?

Check-out is at noon.

Does Sunline Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 418500 per vehicle applies.

Where is Sunline Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 20 minutes.

Sunline Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 233 out of 404 reviews" "
Rating 8 - Good. 147 out of 404 reviews" "
Rating 6 - Okay. 17 out of 404 reviews" "
Rating 4 - Poor. 3 out of 404 reviews" "
Rating 2 - Terrible. 4 out of 404 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

sally

Stayed 2 nights in Sep 2024

10/10 Excellent

Bab

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only compliments
Stayed 3 nights in Sep 2024

8/10 Good

SON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay. Like most hotels in the Old Quarter, the rooms are small and the area is crowded. The breakfast was good, but the selections are limited. The hotel area is blocked off each night during the weekend, making checking out and getting our luggages to the taxi rough because we had to walk a block to the taxi. Their staff help wheeled our luggages to the taxi. We are so thankful for that extra care. On the plus side is the nearness to the Sword Lake. It's just 2 blocks away.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked a few hotels lately going of reviews and stars rating the hotels have not matched the same. I can say this has i have booked an extra 7 nights and would stop in here again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Nhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable even though rooms are tight. Clean and staff are nice and professional
Stayed 2 nights in Jun 2024

10/10 Excellent

KAORU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Nigel, Hayes

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The staff the staff the staff. I literally felt like I was walking into a 5 Star hotel with the way I was treated. As soon as I stepped out of the taxi a member from the staff whisked my bags away to my room. Check in was fantastically easy and the person I would have to say I interacted with the most was Long. This guy was a Rockstar for service. Constantly checking in to make sure everything was ok. Professional, friendly, great english speaker and a wonderful person to have working at the hotel. I will always book this hotel every time I am in Hanoi. Air con was good. Wifi was decent durring the day but will throttle down a bit late at night just fyi for remote workers.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are excellent. The hotel is clean and is the best hotel we stayed at in Vietnam. The breakfast can be improved, more fruit, perhaps.

10/10 Excellent

Marree

Stayed 1 night in Feb 2024

10/10 Excellent

Marree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Hotel very neat and tidy. Very comfortable stay. Would recommend.
Stayed 6 nights in Feb 2024

10/10 Excellent

Shu Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and in the great location. My flight delayed due to heavy snowstorm in Vancouver so I missed 2 flights. The hotel helps me to reschedule the Halong Bay tour and cancel the other tour without fees. The staffs are very helpful and friendly. Special Mr. Long who greets the guests in dining room every morning and do his best to make the guests feel welcome.
Stayed 3 nights in Jan 2024

10/10 Excellent

Suat Theng Doris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Hoan Kien Lake.
Stayed 6 nights in Dec 2023

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right in the center of good cafes, restaurants and bars, easy 3-minute walk to the lake view. In the midst of The old city center, traffic is chaos but this hotel is on a quiet corner, really well located. Room and bathroom were spotless and high quality.
Stayed 3 nights in Dec 2023

10/10 Excellent

M'Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean with good amenities, and is in a great location in the Old Quarter. Large variety of restaurants and shops nearby as well as Hoan Kiem Lake which had many weekend events going on. Despite the bustling location, rooms were quiet and peaceful though. The staff was also incredibly kind and helpful. They helped us to communicate with locals, organize ride services, and gave recommendations for navigation and food. The customer service manager at the Paon location even sprinted after our van to make sure we got the correct ride. Would definitely recommend this location to anyone staying for a short or even longer period of time, and would return to it if we are in Hanoi again.

10/10 Excellent

Leti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and simplicity.
This was a very well located place, although it's a very simple hotel the service is impeccable and the staff is kind, helpful and awesome.
Stayed 3 nights in Oct 2023

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shruti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and there are heaps of dining/shopping options at a walking distance. The room was spacious and comfortable. Breakfast spread was simple yet nice. The first room we were allocated had an odd smell due to new floorboards. The staff quickly acknowledged that and allocated another room to us. The staff is friendly and helpful! We opted for airport pick up for VND 450,000, but on the way back found a car on Grab for VND 300,000. Would definitely stay here the next time we are in Hanoi.
Stayed 3 nights in Jul 2023

10/10 Excellent

evan, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great small hotel in a great area! But the staff is what makes it worth the stay. Friendly to chat with and always willing to help with anything you need. Would stay again for sure :-)
Stayed 5 nights in Jun 2023

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

8/10 Good

HeeDong, Odessa

Liked: Cleanliness, property conditions & facilities
Everything is ok
Stayed 3 nights in Mar 2023

6/10 Okay

Andrew, Gardnerville

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was okay. Very dated for the area. Stayed in a competing hotel around the corner that had far more amenities. Hotel was very clean, and staff was amazing, but like I said very dated.
Stayed 1 night in Mar 2023