Ratings based on 139 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 11 Apr 2024
Shining Central was the perfect choice for our 3 days in Hanoi. It's location in the Old Quarter was perfect and very convenient. The rooms were comfortable and clean. The staff was just above and beyond - so friendly and helpful. I had items which I purchased in Hoi An earlier in my trip delivered and there was no problem receiving this package. They also booked taxis, shows and tours for us. And the massage I booked in the spa was fantastic. Great place all around.
by A verified traveler
Posted 7 Jan 2024
I would definitely recommend the Shining Central. The hotel is well located in the Old Quarter, with nearby provision stores and restaurants. The room I stayed in was comfortable and clean. Breakfast was a good spread of local Vienamese and international buffet dishes. But the biggest recommendation has to go to the staff, who were very helpful and friendly. They helped us to buy last minute tickets to the water puppet show, and arranged a driver to the Perfume Pagoda complex. They also called me to tell me that I'd accidentally left behind a jacket in the room, and arranged to send it to me back home. Superb service!
by A verified traveler
Posted 6 May 2023
The staff were so accommodating and helpful when my partner and I needed to stay an extra night and went out of their way above and beyond to ensure we had everything we required. Thank you so much for a wonderful stay, highly recommended.
by A verified traveler from Hong Kong
Posted 21 Mar 2023
Very nice hotel
by A verified traveler
Posted 6 Jan 2023
The staff at Shining Boutique are so wonderful. They called us upon arrival to make sure we were on our way. They were happy to help with anything we needed. Would stay here again!
by A verified traveler
Worthwhile to be back here again
Posted 30 Dec 2022 on HotelsHotel just reopened after 4 months after Covid situation in Vietnam, hence a very neat and nice hotel overall. Location is also walkable (10mins) to nearby Bia Hoi Junction. Hotel also offer a discounted for their massage/spa packages, which is a good deal too.
A very welcoming sight upon entering the room as informed we are celebrating an occasion and they duly got the room prepared for it, thank you for the effort and dedication. It was a good view from the highest floor of your hotel, despite it is only 9 floors.
However, would like to highlight that whenever we enter the room each time we came back, there is still foul smell after opening the door. Maybe it could be due to the air circulation when the aircon is off when we head out, but it is alright after 5mins. Other than that, the stay is wonderful ! Will be happy to be back here again.
by A verified traveler
Won’t disappoint
Posted 25 Feb 2020 on HotelsGreat service, and wonderful massage!
Comment from Hotel Management
2 Mar 2020 by ny, Hotel Management
Dear Mr Neil ,
Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future.
Yours sincerely,
Emily Do
Hotel Manager
by A verified traveler from Romsey u.k.
Posted 24 Feb 2020
Right in the heart of the old quarter, Hanoi. Absolutely perfect for our needs.
Comment from Hotel Management
2 Mar 2020 by ny, Hotel Management
Dear Sir or Madam ,
Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future.
Yours sincerely,
Emily Do
Hotel Manager
by A verified traveler from Romsey, uk.
Posted 20 Feb 2020
Smack in the middle of Hanoi old quarter. Quirky hotel. Breakfast was good. Excellent value. Very friendly staff. Enjoyed our stay immensely.
Comment from Hotel Management
2 Mar 2020 by ny, Hotel Management
Dear Sir or Madam,
Thank you so much for your excellent review for our hotel. We high appreciate it. We wish to have a chance to serve you again in the future.
Yours sincerely,
Emily Do
Hotel Manager
