Ratings based on 55 Verified Reviews

4.1 out of 5
89% of guests recommend
4.1 Room cleanliness
4.6 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2024
4 out of 5
by A verified traveler

Posted 27 Jul 2024
Location was great, the Old Quarter was just across the bridge. The room was clean and nice but the bathroom was not great,. There was urine on the toilet seat and cover and tiny little bugs everywhere, but these issues were easily rectified. For the price this was absolutely a steal, the owner was so kind and the service was top notch.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Jul 2024
3 out of 5
by A verified traveler

Posted 30 Jun 2024
The staff were very lovely, we used google translate to communicate with them the entire time. Yes, the hotel is located by the bridge but you have to get a taxi or grab every time you want to go into the old quarter/city centre as there is no feasible way to walk across. The room itself was technically clean, but it smelt very strongly of mould which made us feel quite sick and was definitely off putting. If you want to stay in Hà Nội I would recommend staying in the Old Quarter or surrounding as you’ll pay around the same price (if not cheaper) for a room and be able to save the money on transport. I don’t think this hotel is worth it.
1 out of 5
by A verified traveler

Posted 10 Apr 2024
Terrible. The worst place that I have ever stayed in.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
1 out of 5
by A verified traveler

Posted 30 Jan 2024
Reception staff spent the entire time screaming and shouting. Which echoed through the entire hotel. They also spoke for long periods on the mobile phones using speaker phone, again the noise carried throughout the hotel. My advice: stay somewhere else.
5 out of 5
by A verified traveler

Posted 15 Dec 2023
Awesome stay experience, 5/5!
5 out of 5
by A verified traveler

Good Motel

Posted 10 Dec 2023 on Hotels
No refrigerator. Shower not always HOT. You get what you pay for :)
5 out of 5
by A verified traveler

Posted 4 Dec 2023 on Hotels
The staff was friendly and very helpful even though they had no English ability but luckily they were very good at using Google translate. The hotel is an excellent value.