Ratings based on 112 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Nam, Ha and Billy the F&B manager was very helpful
Comment from Hotel Management
22 Dec 2024 by Harry, Hotel Management
Dear Ee, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 21 Nov 2024
This was a lovely stay in Hanoi, it was a little far from activities and the old quarter but overall we loved our stay here!
Great view, great hosts, highly recommend
Comment from Hotel Management
27 Nov 2024 by Harry, Hotel Management
Dear Hayley, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 3 Oct 2024 on Hotels
Comment from Hotel Management
12 Oct 2024 by Harry, Hotel Management
Dear Joyce, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 15 Aug 2024
Excellent. So kind and helpful at any turn. Highly recommend.
Comment from Hotel Management
16 Aug 2024 by Harry, Hotel Management
Dear Ms. Donna, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 18 Jul 2024
Great city hotel! Right near shops, train & restaurants.
Clean, big room perfectly suited for our family with four children.
Pool area and restaurant were great!
Buffet breakfast had lots of options and was a great way to start the day.
Lovely hotel, staff were very helpful and accomodating.
Comment from Hotel Management
19 Jul 2024 by Harry, Hotel Management
Dear Ms. Anthea Kate We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
A Perfect Stay at Oakwood Residence, Hanoi
Posted 18 Jul 2024 on HotelsMy family and I (2 adults 3 teens) recently stayed at Oakwood Residence in Hanoi, and it exceeded all my expectations. The location is fantastic, within close walking distance to charming lakeside restaurants and bars, convenience stores, and shopping areas. It's ideal for anyone looking to explore the vibrant city life of Hanoi.
The building itself is run like a top-notch hotel, complete with a concierge and doorman who made every entrance and exit seamless. The facilities are outstanding, with a great on-site restaurant, a large indoor swimming pool, gym, sauna, and steam room located on the top level.
The rooms are super modern and impeccably clean, providing all the comforts and amenities of home. The apartment was equipped with a washing machine and dryer, modern appliances, and a full kitchen, making longer stays incredibly convenient and comfortable.
The staff were absolutely amazing – knowledgeable, professional, and incredibly friendly. Their attentiveness and willingness to help made my stay even more enjoyable.
I highly recommend Oakwood Residence for anyone visiting Hanoi, whether for a holiday or a longer-term stay. If I were to live in Hanoi, this would undoubtedly be my choice of residence. I cannot recommend it more!
Comment from Hotel Management
19 Jul 2024 by Harry, Hotel Management
Dear Mr. Alfio We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Harry, Hotel Management
Dear Mr. Jason We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler from Singapore
Posted 10 May 2024
Quiet location with local food options
Comment from Hotel Management
16 May 2024 by Harry, Hotel Management
Dear Mr. Chun Yin Kevin, We are glad that you enjoyed your stay with us! Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Minh Hai - Assistant Front Office Manager
by A verified traveler
Posted 21 Mar 2024
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Mr. Manfred,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
by A verified traveler
Posted 14 Mar 2024 on Hotels
Comment from Hotel Management
24 Mar 2024 by Iris, Hotel Management
Dear Valued Guest,Thank you for your stay with us. If possible we would like to hear more about you experience and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage
