Ratings based on 120 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
The room was spacious and comfortable. It was conveniently located near the business district. The noodle soups (Pho and Bun Moc) served at breakfast were very delicious. It would have been even better if I could have ordered the same dishes through room service.
Comment from Hotel Management
19 Sep 2024 by Duty Manager, Hotel Management
Dear Valued Guest,thank you very much for choosing and staying with us for the first time.we are really happy to know that you have already enjoyed your staying with us during last 3 nights.we would like to send you our best regards and wishes!please come back if possible.thanks & kind regards,mr Chien, duty manager.
by A verified traveler from Singapore
Posted 10 May 2024
Cost effective for business trip
Comment from Hotel Management
11 May 2024 by duty manager, Hotel Management
Dear Mr Choi Kin Lun,thank you so much for your feedback.we hope to see you again in near future and wish you everything is good.thanks & kind regards,mr chien, duty manager.
by A verified traveler from Oxnard
Posted 16 Apr 2024
Love staying here, room was super clean, had an amazing view, and staff was super friendly! Will definitely be staying here next time I travel to Hanoi!
Comment from Hotel Management
17 Apr 2024 by Duty Manager, Hotel Management
Dear Mr Cesar,thank you so much for choosing and staying with us for 3 nights.we would like to take this opportunity to send you our best regards and wishes.please comeback if possible. we are looking forward to seeing you again.kind regards,mr Chien, duty manager who took photos with you.
by A verified traveler
Posted 27 Oct 2023
Room is big and clean. Staffs are friendly.
Comment from Hotel Management
29 Oct 2023 by duty manager, Hotel Management
Dear Mr Hanh,thank you so much for choosing us, staying with us and giving us good review.we would like to send you our best regards and wishes!hope to see you soon.Mr Chien, duty manager.
by A verified traveler
Posted 21 Jan 2020
Breakfast have few menus and not many choices. Does not recommend to stay.
Comment from Hotel Management
22 Jan 2020 by Management Team, Hotel Management
Dear Valued Guest,
Warmest greetings,
I am very disappointed to learn that you were let down by some aspects of your visit; specifically with regards to the experience about the lack of food at our restaurant during breakfast.
We will share your precious words with our team members and other departments to improve on the quality of service and facilities for all our esteemed customers.
Hope your sympathy.
Best regards.
by A verified traveler
Posted 3 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Management Team, Hotel Management
Dear Valued Guest,
Thanks for your promt response.
Hope you have great time with our service.
See you soon!
Best regards.
by A verified traveler
Posted 27 Nov 2019 on Hotels
Comment from Hotel Management
28 Nov 2019 by Sarah (Ms), Hotel Management
Thank you for having chosen My Way Hotel & Residence for your recent visit to Hanoi, and for sharing your valuable feedback on Hotels.com. Looking forward to welcoming you soon!
by A verified traveler
Smiles all around except for one droplet of issue
Posted 22 Mar 2019 on HotelsWonderful stay made happen with the great vietnamese hospitality from the conceirge and front desk staff. absolutely brilliant !
only issue i had was the bathroom - the tub was too deep and the water pressure from the shower was pathetic to the point of dripping and the ceiling above was leaking with droplets of water
Comment from Hotel Management
25 Mar 2019 by Ms Sarah , Hotel Management
Thank you for choosing to stay with us at My Way Hotel & Residence and for sharing your experience with regard to the service efficiency of our team during your stay
by A verified traveler
Posted 26 Feb 2019
Friendly staff, clean room, good choice of breakfast spread.
Comment from Hotel Management
2 Mar 2019 by Sarah - Reservation Myway Hotel, Hotel Management
Thank you very much for taking the time to write such a positive review following your stay with My Way Hotel.
by A verified traveler
Posted 26 Jan 2019
Comment from Hotel Management
1 Feb 2019 by Sarah, Hotel Management
Thank you very much for taking the time to write such a positive review following your stay with My Way Hotel
