Ratings based on 74 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 30 Aug 2019
Comment from Hotel Management
7 Sep 2019 by Monregency, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
4 out of 5
by A verified traveler

Posted 18 Jul 2019
Hotel is OK condition. But good price for location.
Comment from Hotel Management
24 Aug 2019 by Monregency, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
2 out of 5
by A verified traveler

Posted 27 Apr 2019 on Hotels
The staffs are very friendly and good in English. The hotel itself is old, the water pumping system is not good, only little water came out when we shower. It’s very difficult to plug in the electricity plug that I have to try every plugs in our room to see which works. We lived close to the park, and the sound of people playing music when excercising woke us up every morning at around 6. The local area is really local but safe to work around.
Comment from Hotel Management
13 Jun 2019 by Monregency, Hotel Management
Dear Sir/madam Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
3 out of 5
by A verified traveler

Posted 2 Apr 2019
The lift is too small.... can only take 2 persons with 2 medium size baggage.
Comment from Hotel Management
30 Apr 2019 by mon, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
4 out of 5
by A verified traveler from Frankfurt, GER

Posted 30 Dec 2018
Little bit far from the airport (450K VND for Taxi), but very good located closed to the old town/market.
Comment from Hotel Management
4 Jan 2019 by Monregency, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
1 out of 5
by A verified traveler

Posted 24 Dec 2018
Comment from Hotel Management
27 Dec 2018 by m, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
4 out of 5
by A verified traveler from Calgary

Posted 12 Nov 2018
Good location on major road. Not too noisy. Within walking distance to lake, market and other attractions. Good size room and bathroom, with lots of hot water and good water pressure. Very good breakfast with lots of choices. Front desk staff were not overly friendly. Checkout is at 12:00, whereas Expedia lists 12:30. This should be corrected as we had to check out at 09:00 instead of 12:30 after our walk. Restaurant was OK. Some confusion about menu poster. It gave the impression that we would get a free drink with the meal, however this was only with the combo. This was not mentioned. We were given access to te room at 12:00, which was really appreciated.
Comment from Hotel Management
7 Dec 2018 by Monregency, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
3 out of 5
by A verified traveler from bacalar lagoon

Take another hotel for this price.

Posted 2 Oct 2018 on Hotels
During our stay there were several problems: First of all, the condition of the rooms is inferior. There was a power outage almost all day. And the height of the audacity is that the staff and receptionist lied to us and said there was electricity (when we saw her computer didn’t work because of the power outage).
Comment from Hotel Management
9 Oct 2018 by Monregency, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
5 out of 5
by A verified traveler

Posted 10 Aug 2018
Centrally located with a good staff and nice breakfast included with room. Rooms are large with comfortable beds and chairs. Enjoyed the stay.
Comment from Hotel Management
15 Aug 2018 by Monregency hotel, Hotel Management
Thank you very much for taking your precious time to give us feedback regarding your recent stay at our Mon Regency hotel. Once again we truly appreciate your comments and we look forward to welcoming you back soon. Best regards
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