Ratings based on 704 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Mar 2023 on Hotels
4 out of 5
by A verified traveler

Posted 20 Jan 2023
The staff was first-rate. The breakfast spread was good & varied, and the views from the roof-top breakfast room were really nice. The location is in the heart of the old district, which is a plus. That means the hotel is an easy walk to sites, as well as shops and places to eat. The problem is the street noise. If you stay in the back of the hotel, there's less noise but also a small window & no balcony. If you stay in the front of the hotel, you get large windows & a lovely balcony, but you hear the cars honking all night -- unless you stay on the 7th floor. The 7th floor front room is really the best bet -- you get a wonderful balcony, large windows, and reduced street noise. You have to pay extra for it, but it is worth it.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2022
2 out of 5
by A verified traveler

Posted 26 Jun 2022
Disappointingly shabby. Many comparable hotels in the area with lower rates; many similarly priced hotels in better shape. We were one night and out. Next time, elsewhere.
4 out of 5
by A verified traveler

Posted 20 Jun 2022
Was transferred to L'hertitage Diamond. Offered upgraded to Deluxe room whick was great.staff was English spoken polite helpful and nice.very Near st Joseph Church which was magnificent. Walking distance to the lake which near to many eateries n clubbing place. Will definitely recommend.
5 out of 5
by A verified traveler

Posted 26 Feb 2020 on Hotels
Nice location, elegant, clean and comfortable. The staff were all very friendly and helpful. Breakfast in the morning had many options and was delicious. Only regret was that I couldn't stay longer!
4 out of 5
by A verified traveler from Singapore

Posted 3 Feb 2020
Very nice hotel with great staff. Good location - walking distance from night market. Good dining places at walking distance. Enjoyed my stay.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2020