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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
Poolside bar
Lake
Children's play area - indoor
Lake view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
The current price is P5,448
P6,178 total
includes taxes & fees
Aug 1 - Aug 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Studio Suite, 2 Twin Beds

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Club Floor)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View (Club Floor)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

Minibar, in-room safe, desk, iron/ironing board

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Hair dryer
Bidet
Bathrobes
Free bottled water
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar, and a shopping mall on site. Treat yourself to spa services, such as a facial, a massage, or a body treatment. Be sure to enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), meeting rooms, and an elevator
  • Coworking spaces, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 264 rooms feature comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bidets, tubs or showers, and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot Tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 1,003 reviews
The price is P6,219
P7,052 total
includes taxes & fees
Jul 18 - Jul 19
Lotte Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI BY LOTTE?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI BY LOTTE on Aug 1, 2025 start from P 5,448.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Check-out is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 245 out of 295 reviews
Rating 8 - Good. 28 out of 295 reviews
Rating 6 - Okay. 11 out of 295 reviews
Rating 4 - Poor. 5 out of 295 reviews
Rating 2 - Terrible. 6 out of 295 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025

10/10

Great stay and will repeat next time.
Stayed 6 nights in Apr 2025

10/10

Love this place.
Stayed 1 night in May 2025

10/10

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025

10/10

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10

Amazing staff
Stayed 1 night in May 2025

10/10

Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back!
Stayed 1 night in Apr 2025

10/10

Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025

10/10

My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

10/10

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

6/10

The superior family room is very small. No space for luggage. There was no amenities like toothbrush and shower caps. Buffet breakfast is the same for the 3 days. Its boring and tasteless.
Stayed 3 nights in Jul 2025

10/10

It was a very inspiring stay and I would love to come back again.
Stayed 2 nights in Sep 2024

10/10

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.
Stayed 4 nights in Mar 2025

10/10

Good
Stayed 1 night in May 2025

10/10

It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10

Nice
Stayed 3 nights in Feb 2025

10/10

Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10

👍
Stayed 1 night in Mar 2025

10/10

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Stayed 1 night in Sep 2024

10/10

Top class hotel in all facilities
Stayed 3 nights in Jul 2024

10/10

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
Stayed 1 night in Sep 2024

10/10

Very satisfied!
Stayed 2 nights in Dec 2024

10/10

Top 5 stars hotel
Stayed 1 night in Jul 2024

10/10

really stylish and comfortable!
Stayed 3 nights in Jul 2024