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JM Marvel Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa and free breakfast

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Photo gallery for JM Marvel Hotel & Spa

Front of property
View from property
Bar (on property)
Reception
View from room
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Honeymoon Suite

1 bedroom, minibar, in-room safe, desk

Honeymoon Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

1 bedroom, minibar, in-room safe, desk

Family Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Marvel Balcony

View from room

Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Cozy Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
Minibar
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

1 bedroom, minibar, in-room safe, desk

Junior Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

1 bedroom, minibar, in-room safe, desk

Family Cozy Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Cozy Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Cozy Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

View from room

Honeymoon Marvel Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Bathrobes
Free bottled water
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, JM Marvel Hotel & Spa provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a facial, a massage, or a body treatment at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A porter/bellhop, a 24-hour front desk, and luggage storage
  • A front-desk safe, a reception hall, and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff, and first-rate property condition
Room features
All guestrooms at JM Marvel Hotel & Spa feature comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English

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Bar (on property)

L’HÔTEL du LAC Hanoi

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.8 out of 10, Exceptional, 1,092 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Is JM Marvel Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JM Marvel Hotel & Spa?

JM Marvel Hotel & Spa doesn't offer parking.

What time is check-in at JM Marvel Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at JM Marvel Hotel & Spa?

Check-out is at noon.

Does JM Marvel Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.8 per vehicle applies.

Where is JM Marvel Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 14 minutes by foot.

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JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 653 out of 759 reviews
Rating 8 - Good. 77 out of 759 reviews
Rating 6 - Okay. 20 out of 759 reviews
Rating 4 - Poor. 4 out of 759 reviews
Rating 2 - Terrible. 5 out of 759 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

saly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and arranged the package well.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is kind and helpful. Very clean, buffet breakfast exceptional.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after a trip to Ha Long Bay. Both stays were excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating to all our needs. Location is perfect and within walking distance to most areas that are highly recommended to see in Hanoi. Rooms are very cozy and comfortable. Would highly recommend this hotel to anyone.
Stayed 1 night in May 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service in a convenient location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely french inspired hotel near the famous Train Street. Service was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here twice, before and after an overnight trip to Ha Long Bay. It's well located, within walking distance of quite a few places. Rooms are well appointed, and staff are friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located, great service. Room on the smaller side but had everything we needed. Great option if you are staying in Hanoi.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sathish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The staff were particularly courteous and kind, the concierge was fantastic. Highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

MEDHA

Liked: Cleanliness, amenities
It was wonderful.. they really took care of us.. it was my sisters birthday month and they gave us a beautiful surprise by upgrading us to a bigger room and even decorating it with balloons and cake They didn’t have to do it and we never expected as the actual birthday was more than 2 weeks away
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance to Train Street, shops, a pharmacy and convenience store. The restaurant and bar on site had great drinks and food. Staff was friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and very nice. Location was great.
Stayed 5 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful and well located boutique hotel in Old Quarter of Hanoi. The staff were amazing from check in to check out! JM Marvel was our “home base” and we returned 3 times to our Hanoi home. Ny was our main point of contact and he pampered us and we were very well treated by the entire staff, but Ny was exceptional! Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staffs were awesome, and the breakfast was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service

This hotel is lovely, great location and the staff are so attentive and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and went above and beyond to ensure a pleasant stay, rooftop bar has a nice view and the complimentary breakfast is a great bonus!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming, kind and helpful, they really provided outstanding service. We needed to leave early one morning for a guided tour, and they arranged for the restaurant to be available for us before official opening, so we could pack up some breakfast items to go. Location is also great, close enough to all the excitement in the Old Quarter and train street, tons of cafes, restaurants, street food stalls and stores within walking distance. Highly recommend and would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great quaint and lovely property and the staff was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at JM Marvel was wonderful. Always checking in to make sure my family was good. They provided great recommendation on food and services near the hotel. They also went above and beyond by noticing my mom upcoming birthday and decorated her room with balloons and happy birthday sign. The entire staff was delightful and thoughtful. From the front desk manager Jayce to the cleaning crew that decorated my mom’s room to the kitchen staff. I highly highly recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fantastic

A lovely hotel within easy access to tourist attractions, but with the added benefit of an absolutely amazing team who are friendly, welcoming and helpful. They really will do everything they can to ensure you have a great holiday. Facilities were great, we ate at the sky bar a couple of times. It serves Vietnamese food at good prices as well as cocktails and other drinks.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Clean , good condition rooms very close to walk around old town Wasn’t the best breakfast but there are reasonable amount of choice
Stayed 2 nights in Jan 2025

6/10 Okay

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small, although the hotel was centrally located. The staff were friendly. The roof top bar was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. They dedicate a staff member who checks on you throughout the day. She is a personal concierge. Amazing!!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit and was the same, Great! The location is right in the middle of Old Quarter Ha Noi, walkable to many food spots, shopping, etc. Very clean rooms and comfortable, also fast laundry service. Sky Bar on the roof and a full restaurant servicing delicious Vietnamese food. We will return again,
Stayed 5 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable to shopping, eating, lake. Staff excellent, went above and beyond. Will help you book tours, transportation and anything you need.
Stayed 4 nights in Jan 2025