Ratings based on 809 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Beautiful clean hotel. Great gym with swimming pool and spa and suna. Breakfast was great and location is handy. This hotel is very geared to Japanese tourists so has high standards.
Comment from Hotel Management
4 Nov 2024 by Guest Relations Officer, Hotel Management
Dear Mr.Jamie,Thank you so much for your kind review! We’re delighted to hear you enjoyed our clean facilities, well-equipped gym, relaxing swimming pool, spa, and sauna, as well as our breakfast offerings. We take great pride in providing a high standard of service, especially catering to the needs of our Japanese guests while welcoming visitors from all over. It’s wonderful to know our location added to your convenience as well.We hope to welcome you back for another memorable stay!Best regards,Guest Relations TeamHÔTEL du PARC HANOÏ
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Guest Relations Team, Hotel Management
Dear Mr. BHAGALIA,Thank you so much for the perfect rating! We’re absolutely delighted to know that you had such a positive experience with us. Your satisfaction means the world to our team, and we're thrilled that we could make your stay memorable. It was truly a pleasure to have you as our guest, and we look forward to welcoming you back soon for another exceptional visit.Sincerely,Guest Relations TeamHÔTEL du PARC HANOÏ
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Guest Relations Team, Hotel Management
Dear Mr.Carlos,Thank you for your amazing 5/5 rating! We’re so happy to hear that you enjoyed your stay with us. Our team works hard to provide exceptional service, and your kind words are truly appreciated. It was a joy having you here, and we look forward to welcoming you back for another memorable experience. If there’s anything specific you loved or would like to see improved on your next visit, please feel free to share. Safe travels until we meet again!Sincerely,Guest Relations TeamHÔTEL du PARC HANOÏ
by A verified traveler from Yokosuka
Posted 16 Oct 2024
Clean, safe and well-located. Super friendly and helpful English speaking staff. Business center provides tours and ticket bookings. Large rooms with very comfortable beds. Toilets have Japanese style bidets. I would return!
Comment from Hotel Management
17 Oct 2024 by Guest Relations Officer, Hotel Management
Dear Mr/Ms.Kurt,Thank you so much for your kind feedback! We’re delighted to hear that you had a great stay and appreciated our clean and safe environment, along with the comfort of our large rooms and Japanese-style bidets. It's also wonderful to know that our staff could assist you in English and that you found our business center services helpful.We look forward to welcoming you back in the future!Warm regards,Guest Relations TeamHÔTEL du PARC HANOÏ
by A verified traveler
Posted 12 Oct 2024
A very well located property and very good facilities, clean and excellent size rooms with all the facilities you would need from a 5 start hotel. Good to come back to after a hard days work or site seeing, excellent breakfast choices
Comment from Hotel Management
13 Oct 2024 by Guest Relations Officer, Hotel Management
Dear Mr/Ms.Atul,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our convenient location, spacious rooms, and facilities. It’s great to know that you found our hotel to be a comfortable retreat after a busy day of work or sightseeing, and that you appreciated the variety of breakfast choices.We truly look forward to welcoming you back on your next stay!Best regards,HÔTEL du PARC HANOÏ
by A verified traveler
Posted 5 Oct 2024
I liked that the hotel is situated near a few parks, and that there are a range one of good restaurants weighing a short walk. For example the famous Obama Bun Cha is a 10 minute stroll. There's also a supermarket and electronics store nearby.
Comment from Hotel Management
6 Oct 2024 by Guest Relations Team, Hotel Management
Dear Mr.Timothy,Thank you for sharing your positive experience with us! We're glad you appreciated our hotel's convenient location near parks and excellent restaurants, including the famous Obama Bun Cha. It's great to hear that you also found the nearby supermarket and electronics store useful during your stay.We hope to welcome you back to Hotel du Parc Hanoi soon for another enjoyable visit!Best regards,Hotel du Parc Hanoi
by A verified traveler
Posted 5 Oct 2024
Wonderful staff, good food and service.
Comment from Hotel Management
6 Oct 2024 by Guest Relations Team, Hotel Management
Dear Mr.Darrell,Thank you very much for your kind words! We're thrilled to hear that you enjoyed the staff, food, and service at Hotel du Parc Hanoi. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best experiences for our guests.We look forward to welcoming you back soon for another wonderful stay!Best regards,Hotel du Parc Hanoi
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Guest Relations Team, Hotel Management
Dear Mr. KAWAKUBO NORIYUKI,On behalf of the entire team at HÔTEL du PARC HANOÏ, we extend our sincere gratitude for choosing our hotel and for your generous rating. Our goal is to deliver a memorable experience, we are delighted to know that how much you enjoyed our hotel. Delivering outstanding customer service is always our number one priority. We hope to host you again on your future visits.Have a great day!Best regards,Guest Relations Team.
by A verified traveler
Posted 7 Aug 2024
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Comment from Hotel Management
11 Aug 2024 by Guest Relations Team, Hotel Management
Dear Mr. RAMALINGAM,On behalf of the entire team at HÔTEL du PARC HANOÏ, we extend our sincere gratitude for choosing our hotel and for your generous rating. Our goal is to deliver a memorable experience, we are delighted to know that how much you enjoyed our hotel. Delivering outstanding customer service is always our number one priority. We hope to host you again on your future visits.Have a great day!Best regards,Guest Relations TeamHÔTEL du PARC Hanoi
by A verified traveler
Posted 2 Aug 2024
Staffs are good.
