Ratings based on 337 Verified Reviews
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 20 Oct 2024
Staff was very nice, pleasant and accommodating
by A verified traveler
Posted 27 Sep 2024
The hotel is about a 10 minute walk to the heart of the old quarter. Rooms were clean and the staff were both friendly and helpful.
by A verified traveler
Posted 18 Sep 2024
Jenny the front desk was very helpful. Stayed one night and left in the morning before breakfast, she arrange for a takeaway breakfast. Bathing towel was soft, bed comfortable and the air con temperature was good and clean. The overhead shower control can be improved as it was difficult to get the right temperature.
by A verified traveler from Williamsburg
Posted 3 Sep 2024
This place is a hidden gem, an oasis of tranquility in the middle of an action-packed, popular tourist area: old town Hanoi. Walking out the hotel, you ‘re in middle of endless fun, exciting activities. Yet, stepping back through the front door, you’re immediately surrounded with calm energy. The warm, personable demeanor from Ms. Hương and Mr. Trí made me feel like a very welcomed house guest!
by A verified traveler
Posted 9 Jul 2024 on Hotels
by A verified traveler from Manvel
Posted 3 Jun 2024
Good location. Room is clean and fully supplied with amenities. Jennie checked us in. Very nice and friendly.
by A verified traveler from Washington
Posted 26 Mar 2024
This place was perfect for my one night stay in Hanoi before taking the train to SaPa! They greeted me by name and stored my luggage for me all day after I checked out but before my train departed in the late evening. They even let me shower in the evening after a long day of walking around so I would be fresh for the train! Highly recommend!
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024
Jenny and her team are the best in Hanoi.
by A verified traveler
Heart of everything
Posted 4 Feb 2024 on HotelsThis hotel is in the heart of everything. Staff are friendly though i had to wait for some time to be check-ed in.
Water pressure is good and they provide bathing foam (not bar soap). Breakfast is decent too. You may request for omelette, vietnamese coffee or hot noodles on top pf the other food provided. Noodles come in both vegetarian and non vegetarian style.
There is a place nearby for indian food and several massage places along that stretch. It's also walking distance to the Hanoi Opera House, Sword Lake and Dong Xuan market. (15-20mins)
