Ratings based on 517 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
by A verified traveler from Wichita
Posted 22 Nov 2024
The hotel is an older one but very well keep. The area around was quite noisy but that can be expected in Hanoi. The staff was great and very helpful.
by A verified traveler
Posted 15 Nov 2024
The breakfast is so delicious and the service is really great! We got orange juice at the first time we got here. Thank you!Also the staff is very thoughtful and nice to us, we really thankful for your help in our business trip that have many needs that you provide. Thank you.
by A verified traveler
Posted 9 Nov 2024
So so loved this hotel. It’s an oasis of calm and tranquility in the middle of the hustle and bustle of Hanoi. The staff were fabulous and couldn’t do enough to make sure we were happy and well looked after.
The breakfast was excellent with plenty of Western and Asian options. This was the beginning of our Vietnam adventure and we couldn’t have had a better start to the holiday.
A very special thank you to Molly who was wonderful. She worked tirelessly in accommodating our requests in advance of the holiday and was super efficient in helping us book some local experiences. To the entire hotel. Thank you for making our stay so special!
by A verified traveler
Posted 7 Nov 2024
the staff very friendly warm treatment always smiling ... nice place to recommend, Elsa my favorite concierge....
by A verified traveler
Posted 7 Nov 2024
It's a lovely hotel in the Old Quarter. Very convenient to walk around to Old Quarter and the beautiful lake. I arrived in Hanoi almost midnight and checked in the room. It was cozy and clean. The next morning I had breakfast at the hotel and went for a meeting then took a bus to Sapa. They let me keep my big luggage until I return from Sapa 5 days later. When I came back, I arrived really early in the morning, like 5am and I just rested at their couch in front of their lobby. I took my luggage, went and brush my teeth, changed and gave them back the luggage. Then I went for breakfast and explored the lake and Old Quarter. I got back to the hotel after lunch and got a coffee from the lobby lounge and got some work done before heading to the airport. When my grab arrive at the hotel to pick me up, they helped me bring me luggage to the grab and the front desk manager came to send me off and said bye. I only stayed there the first time for 1 night but they treated me so nice. Made me feel like going back to Hanoi again. Will be on top of my list next time in Hanoi.
by A verified traveler
Posted 7 Nov 2024
We experienced the best boutique hotel and awesome treatment by the staff that we never had. The hotel is the perfect place for the perfect stay. We highly recommend staying in this hotel for those who are first timers in Hanoi. During our stay we were treated like VIP’s by the hotel staff from the bellboys to the managers. Very comfortable place surrounded by very hospitable staff.
by A verified traveler
Posted 7 Nov 2024
Perfect location, excellent service. Everything about this boutique hotel was exceptional. We had an easy and comfortable stay, very clean and spacious room. We enjoyed their friendly service and the staff went above and beyond in assisting us when our flight was delayed. We will highly recommend Hanoian Central Hotel to our family and friends when they visit Hanoi.
by A verified traveler
Posted 26 Oct 2024
Khách sạn rất ấm cúng và nhân viên nhiệt tình
