Ratings based on 1,425 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Walkable,location friendly staff
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Close to many attractions. Service good, short walk to breakfast
5 out of 5
by A verified traveler from Las Vegasna

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Nov 2024
That was good for 3 star hotel
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Enjoyed our stay at Hanoi lotus Boutique Hotel. Very helpful and friendly staff.
5 out of 5
by A verified traveler from lincoln park

Posted 15 Nov 2024
Great place to stay right in the heart of Old Quarter inHanoi easy access to everything.. walking distance to shops eateries resto Grab works really awesome with transport.. very reaponsive Staffs are supernice &helpful accomodating and always smiling👍👍👍👍
4 out of 5
by A verified traveler

Posted 13 Nov 2024
The staff goes above and beyond and it is a very convenient place in the old quarter! The showers weren’t great but other than that we had a great stay.
5 out of 5
by A verified traveler from Durham

Posted 10 Nov 2024
Super friendly and helpful staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

Posted 9 Nov 2024
The staff are all super helpfuf, especially Mia who helped before we even left home. We exchanged messages when I am sure she was outside her workplace hours. We have two more stays at the Lotus before we leave Hanoi.