Ratings based on 1,425 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Walkable,location friendly staff
by A verified traveler
Posted 24 Nov 2024
Close to many attractions. Service good, short walk to breakfast
by A verified traveler from Las Vegasna
Posted 21 Nov 2024
by A verified traveler
Posted 19 Nov 2024
That was good for 3 star hotel
by A verified traveler
Posted 16 Nov 2024
Enjoyed our stay at Hanoi lotus Boutique Hotel. Very helpful and friendly staff.
by A verified traveler from lincoln park
Posted 15 Nov 2024
Great place to stay right in the heart of Old Quarter inHanoi easy access to everything.. walking distance to shops eateries resto Grab works really awesome with transport.. very reaponsive Staffs are supernice &helpful accomodating and always smiling👍👍👍👍
by A verified traveler
Posted 13 Nov 2024
The staff goes above and beyond and it is a very convenient place in the old quarter! The showers weren’t great but other than that we had a great stay.
by A verified traveler from Durham
Posted 10 Nov 2024
Super friendly and helpful staff.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
The staff are all super helpfuf, especially Mia who helped before we even left home. We exchanged messages when I am sure she was outside her workplace hours. We have two more stays at the Lotus before we leave Hanoi.