Ratings based on 446 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Desin of interior was very nice. Breakfast was very good. But, holy moly, the toilet was so close to the bathtub i had difficulty sitting on it.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 12 Aug 2024
The staff at this hotel were very friendly and helpful. We booked a vehicle from them to pick us up from the airport. The driver was late, but the receptionist helped us contact him. When we arrived, they already knew who we were. Whenever we asked questions or for help, they were very detailed. We had booked another vehicle to drive us to the airport in the evening. We had gone on a day trip that day, so the reception even WhatsApped me to confirm, see where we were and see if changes to arrangements need to be made.
The free breakfast area is a cute rooftop space. There is a variety of food to choose from. The servers there were also very friendly.
The hotel is quite clean. The room was spacious for my family of 4 (2 adults, 1 teen and 1 preteen). The only thing is that the water pressure in the shower is too low.
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024
We had a lovely stay at Hanoi La Selva Hotel. We were greeted with juice and shown to our rooms which were clean, comfortable, and stylish. In fact the entire hotel was exemplary. We most appreciated how helpful the staff at the front desk were throughout our stay. We would stay here again if returning to Hanoi in the future. Thank you!
by A verified traveler
Posted 25 Jul 2024 on Wotif
Unique decor very clean and very efficient helpful and friendly staff.
by A verified traveler
Posted 30 Jun 2024
Fantastic service
by A verified traveler from Colorado Spring
Posted 24 Jun 2024
Enjoyed our stay! Highlight for us was the wam and helpful staff. We felt well looked after on our two separate stays. Room was comfortable and breakfast was convenient. Location is well positioned to explore the old quarter
by A verified traveler from Colorado Spring
Posted 22 Jun 2024
Friendly staff with excellent service. Hotel has a very nice pool, rooms are well appointed and nicely decorated. Purified water brought to the room daily. Great breakfast with wide variety of food choices. I appreciate the shuttle to the the beach club and old town . Location is somewhat challenging to walk to old town from with the traffic.
by A verified traveler
Posted 6 May 2024
It was ideally situated although not always easy to navigate back to. However an ideal hotel for the Old Quarter with lots of places to eat within close access. A very walkable area with no concerns about security..The staff were friendly and helpful and I had no concerns about standards in the hotel. The room was cleaned regularly, breakfast was good with adequate choice. I would have liked a room with a balcony : the room I got was fine but with no outlook. I wonder if paying upfront via Expedia leaves you open to being given a lesser room, although I am sure I was told it was an upgrade.
