Ratings based on 417 Verified Reviews

4.0 out of 5
73% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hanoi Hotel, Hotel Management
Dear Mr. Chee,Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi and we look forward to welcoming you back in near future.
5 out of 5
by A verified traveler

Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by - The Hotel Management –, Hotel Management
Dear Mr. Luis,Thank you for your great review of Hanoi Hotel. We truly appreciate your kind feedback and hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by - The Hotel Management –, Hotel Management
Dear Mr. Hsu-Kang,Thank you for giving us a perfect rating. We are so glad to know that you have enjoyed your stay at Hanoi Hotel. We look forward to welcoming you back in the near future. Yours sincerely,
4 out of 5
by A verified traveler

施設内のクラブ

Posted 8 Jul 2024 on Hotels
施設内のクラブを利用しましたが、価格が高く驚きました。
Comment from Hotel Management
22 Jul 2024 by - The Hotel Management –, Hotel Management
Dear Mr. Noboru,Thank you for your great review of Hanoi Hotel. We truly appreciate your kind feedback and hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 5 Jul 2024
Another first choice of stay whenever i go Vietnam.
Comment from Hotel Management
22 Jul 2024 by - The Hotel Management –, Hotel Management
Dear Mr. AW LAI,Thank you very much for staying with us and spending your precious time to leave us your feedback. It's our pleasure to hear that you have enjoyed your stay with us. Your kind feedback is motivating and inspiring us to continue providing excellent and safe experiences to all the guests. Once again, we truly appreciate your comments and we look forward to welcoming you back in near future
5 out of 5
by A verified traveler

Posted 26 Jun 2024 on Hotels
Comment from Hotel Management
22 Jul 2024 by - The Hotel Management –, Hotel Management
Dear Mr. Xuesheng,Thank you for giving us a good rating. We are so glad to know that you have enjoyed your stay at Hanoi Hotel. We look forward to welcoming you back in the near future.
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
22 Jul 2024 by - The Hotel Management –, Hotel Management
Dear Mr. Trung,Thank you very much for staying with us and spending your precious time to leave us your feedback. We truly appreciate your kind feedback and hope to see you again very soon.
5 out of 5
by A verified traveler

Posted 13 Apr 2024 on Hotels
Comment from Hotel Management
15 Apr 2024 by Hanoi Hotel, Hotel Management
Dear Mr. Nick,Thank you for your great review of Hanoi Hotel. We truly appreciate your kind feedback and hope to see you again very soon.Yours sincerely, - The Hotel Management –
4 out of 5
by A verified traveler

Posted 6 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Hanoi Hotel, Hotel Management
Dear Mr. Yajima,Thank you for your great review of Hanoi Hotel. We truly appreciate your kind feedback and hope to see you again very soon.Yours sincerely, - The Hotel Management –
4 out of 5
by A verified traveler

Posted 3 Mar 2024
This Hotel was the gem back in 1993 when I used to entertain my business guest in the night club. Though property is getting old, it still was a very pleasant stay for my wife and I. Staff was friendly and helpful.
Comment from Hotel Management
4 Mar 2024 by Hanoi Hotel, Hotel Management
Dear Mr. Dickson,We would like to express our appreciation for your comments regarding your stay at the Hanoi Hotel.It is always our great pleasure to receive positive feedback and I will certainly share your comments with our team. I am sure that this feedback will serve as an enormous encouragement to all of our staff as we strive to continuously improve the quality of our services. We wish to welcome you at Hanoi Hotel on your next trip to Hanoi- Vietnam.Yours sincerely, - The Hotel Management –