See all properties

Holiday Suites Hotel & Spa

3.0 star property
Step into comfort near Hoan Kiem Lake where local flavors meet global hospitality. Relax with coffee in hand while exploring nearby O Quan Chuong.

Choose dates to view prices

Photo gallery for Holiday Suites Hotel & Spa

Balcony view
Reception
Exterior
Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer
Restaurant
Near Hoan Kiem Lake, Holiday Suites Hotel & Spa offers a warm welcome with coffee in the lobby and high-speed WiFi. Enjoy local flavors at the restaurant or snack bar, and take advantage of dry cleaning services. The multilingual staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double or Twin Room

Minibar, free WiFi, bed sheets

Deluxe Double or Twin Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Minibar, free WiFi, bed sheets

Family Quadruple Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Honeymoon Double Room

Minibar, free WiFi, bed sheets

Honeymoon Double Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Minibar, free WiFi, bed sheets

Junior Double Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Minibar, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Minibar, free WiFi, bed sheets

Family Triple Room

Highlights

Air conditioning
HDTV
Designer toiletries
Rainfall showerhead
Hair dryer
Bidet
Deep soaking bathtub
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
HDTV
Hair dryer
Private bathroom
Designer toiletries
Deep soaking bathtub
Bidet
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

Parkside Sunline Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 233 reviews
Parkside Sunline Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
5 Nguyen Sieu, Hoan Kiem, Hanoi, 10000

What's nearby

  • Quan Chuong Gate - 1 min walk
  • Dong Xuan Market - 4 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 9 min walk
  • St. Joseph's Cathedral of Hanoi - 15 min walk

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Lòng Rán Nguyễn Siêu - ‬1 min walk
  • ‪Gao Cafe - ‬1 min walk
  • ‪Pizza Lovers - ‬1 min walk
  • ‪Gánh Canh Bún - ‬1 min walk
  • ‪Bún chả Nguyễn Siêu - ‬1 min walk

About this property

Holiday Suites Hotel & Spa

Hotel near Hoan Kiem Lake
Located close to Dong Xuan Market and Hanoi Old Town Night Market, Holiday Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a snack bar/deli.
Additional perks include:
  • Limo/town car service, tour/ticket assistance, and a TV in the lobby
  • Coffee/tea in the lobby, an elevator, and multilingual staff
  • Concierge services, a 24-hour front desk, and luggage storage
Room features
All guestrooms at Holiday Suites Hotel & Spa offer thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and minibars.
Other amenities include:
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 32-inch HDTVs with cable channels
  • Electric kettles and housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Thuan's Cuisine

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 340500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 650000 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: VND 340500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Holiday Diamond
Holiday Diamond Hanoi
Holiday Diamond Hotel
Holiday Diamond Hotel Hanoi
Hanoi Holiday Diamond
Holiday Suites Hotel Spa
Holiday Suites & Spa Hanoi
Hanoi Holiday Diamond Hotel
Holiday Suites Hotel & Spa Hotel
Holiday Suites Hotel & Spa Hanoi
Holiday Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Holiday Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Suites Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Holiday Suites Hotel & Spa?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Suites Hotel & Spa?

Check-out is at noon.

Does Holiday Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 650000 per vehicle applies.

Where is Holiday Suites Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 26 minutes by foot.

Holiday Suites Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Breakfast is nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Big room with great AV and amazing host
The staff were soooo nice and took care of us. He was genuinely nice and not nice just for tips. Stayed there twice.
Stayed 1 night in Jun 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good! We ended up staying at this hotel 3 times on our travel. We tried 3 different rooms. All very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good experience. The staff were so nice and helpful. Good beds and very close to everything in Hanoi
Stayed 2 nights in Jan 2024

6/10 Okay

Marzieh Boroujeni

Helt normalt tre stjerner hotell. Midt i sentrum med mye folk og trafikk. Spennende å oppleve dette også. Koselig personale og hjelpsomme. Til og med de bestilte taxi til meg gjennom internett for å være billig for meg. Det likte jeg veldig. Rommet jeg fikk var ganske stor og selvom var vindu mot gata med mye lyd og lukte steike mat fra gata, men jeg klarte å holder ut 8 dager. Prisen var grei. Selv om kom til en annen hotell med en 100 kroner dyrere men veldig flott hotell. Vil du være i sentrum, billig hotell er dette rent og passer fint. Takk til de hyggelige personale.
Stayed 3 nights in Nov 2023

2/10 Terrible

Kaisei

Stayed 3 nights in Feb 2023