Ratings based on 133 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Jan 2025
Hotel/room was clean and staff were very friendly.
4 out of 5
by A verified traveler

Posted 13 Dec 2024
All are good
5 out of 5
by A verified traveler from Cramlington

This traveler left a rating score only Posted 19 Nov 2024
4 out of 5
by A verified traveler from aliso viejo

Posted 5 Nov 2024
The property was located in the old quarter and was convenient for walking around. Many small restaurants and cafes around. I never needed a vehicle to get around and was able to visit many locations. The hotel was quiet and staff very pleasant.
5 out of 5
by A verified traveler from Cramlington

This traveler left a rating score only Posted 4 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Room is spacious but needs more cleaning to be done. The hotel is very close to the weekend night market. Lots of restaurants and coffee shops are near by. Hotel staffs Chloe, Ben, Lucky and night time receptionists are nice and very helpful. They even provide services to arrange tours, cruise and airport transportations for hotel guests.
5 out of 5
by A verified traveler

Posted 11 Sep 2024
It was a great pleasure staying at the Hanoi Garden Hotel and Spa!!! The entire staff was wonderful providing great service throughout our visit. The Hotel facilities are excellent, and we will definitely stay there again during our next trip to Hanoi 😀 BIG THANK YOU TO THE VERY PROFESSIONAL AND KIND STAFF!!! Warm Regards, Jeff, Lap, and family
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Convenient location in the Old Quarter and lot of dining options even we arrived late close to 10pm. Staff are nice, respectful and helpful. Breakfast was very good with fresh juice and noodles.
4 out of 5
by A verified traveler

Comfortable and great value for money

Posted 18 Jul 2024 on Hotels
The hotel was clean and beds were comfortable. We arrived very late and the room was so hot and humid. It would have helped if they anticipated are needs and had our rooms cooled before we checked in. It took a while for the A/C to cool the whole room. Breakfast could be better. There wasn’t much choice and it’s very basic. All in all it offered great value for a short night’s sleep.
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