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Hanoi City Guest House

3.0 star property

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Photo gallery for Hanoi City Guest House

View from room
Property amenity
Combined shower/tub, rainfall showerhead, designer toiletries
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room

Premium bedding, minibar, in-room safe, desk

Junior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 21.9 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Shower/tub combination
Designer toiletries
Rainfall showerhead
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 24.0 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Rainfall showerhead
Hair dryer
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Premium bedding, minibar, in-room safe, desk

Family Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Rainfall showerhead
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
95B Hang Ga Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Phở Gà Đặc Biệt - Hàng Điếu - ‬1 min walk
  • Lifted Coffee & Brunch
  • ‪Hong Hoai's Restaurant - ‬1 min walk
  • ‪Countryside Restaurant - ‬1 min walk

About this property

Hanoi City Guest House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi City Guest House provides dry cleaning/laundry services, car rentals on site, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • ATM/banking services, a front-desk safe, and a 24-hour front desk
  • Laundry services, tour/ticket assistance, and an elevator
Room features
All guestrooms at Hanoi City Guest House boast perks such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 315000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards

Property is also known as

Hanoi City Hostel
Hanoi City Hostel
Hanoi City Guest House Hotel
Hanoi City Guest House Hanoi
Hanoi City Guest House Hotel Hanoi

Frequently asked questions

Is Hanoi City Guest House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi City Guest House?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi City Guest House?

Check-out is at noon.

Does Hanoi City Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 315000 per vehicle applies.

Where is Hanoi City Guest House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hanoi Old Town Night Market, and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 17 minutes.

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Hanoi City Guest House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 75 reviews
Rating 8 - Good. 32 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Massimiliano

Stayed 2 nights in Nov 2022

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Justin, Vung Tau

The room was quite simple but not so bad. The air conditioner hasn't worked under some cold weather like 10 degC and in the bathtub the hot water had stopped when filling then it was cold to use it. You can enjoy good access to the old quarter, but for me the impression about this stay was something cold, accompanied with cold weather occasionally hit onto my stay.
Stayed 1 night in Dec 2018

6/10 Okay

CHI KWAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Great location hotel but staffs are not helpful

Great location hotel but staffs are not very helpful, they are just guest house, not a 3-star quality hotel as advertisement.
Stayed 4 nights in Jan 2018

6/10 Okay

ややや, 埼玉県

Disliked: Property conditions & facilities, room comfort

予想以上に寒くて

11月末に宿泊しましたが、東京と同じくらいの気温で寒かったです。にも拘わらず、お湯の出が悪く（最初は熱いが、すぐにぬるくなる）、苦労しました。暑い時期なら気にならなかったのでしょうが、寒くてこの点は残念でした。 　ロケーション的には良かったと思います。
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Staff & service

ある程度旅慣れている人向け

男性4名・2部屋で宿泊。事前の人数変更やチェックイン時間変更などのメッセージ連絡などにも対応してくれた。 片方の部屋はシャワーの湯やトイレの水が出なかったりした(半日後に復旧)。 アメニティは室内スリッパ・バスタオル・石鹸・シャンプー・歯ブラシ。ドライヤーは壊れていた。 周囲の騒音や居住性は値段を考えれば良い方で、観光アクセスの拠点としても問題はない。
Stayed 3 nights in Nov 2017

4/10 Poor

くるくるぴ, 日本

Disliked: Cleanliness, property conditions & facilities, room comfort
まー値段相当でした。シャワーはすぐ横がトイレでシャワーカーテンもないのでトイレが水浸し。ベッドにシーツはかけてありましたが、毛布はカバーがされないままタンスにつっこんでありました。
Stayed 3 nights in Nov 2017

8/10 Good

mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get What you pay for

Cheap hotel in Hanoi - breakfast incl
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Miguel

Disliked: Property conditions & facilities, room comfort

Ok.

Hostel simples. Cumpre com a necessidade de local para dormir. Quartos sem janelas, não confortável.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and friendly. Money exchange currency was ok. Room was very nice. The street was little bit noisy but after 1.00am very silent. Breakfast included and it was very tasty! I stayed here 3 nights and i would recommend this hostel to all.

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities

Einfaches, zentrales und sauberes Hotel

Es ist nicht ein Luxushotel, aber ich fühlte mich sehr wohl und sicher. Das Hotelpersonal ist sehr zuvorkommend, gibt einem gerne Tipps für das Sightseeing und ist für alle Fragen da.

6/10 Okay

Alana, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad stay.

Room was large, clean, and comfortable. Bathroom could use an update but was alright. WiFi was very spotty on all floors. Breakfast was fair. Front desk staff was really nice.

10/10 Excellent

Shimona, Goa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and lovely rooms

Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a visit at this hotel but when we arrived they said our room was not available. Instead we got another room in another hotel. Lower quality, half of the stars, not that nice but it was okay for two nights. A gym was suppose to be included but when we asked after the gym they didn't wanted to show us until the next morning - not sure if it existed? Breakfast included, good location.

8/10 Good

Flavio

Liked: Staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

跟照片差異過大

衛浴設備過於老舊，使用起來都很擔心出意外，例：洗臉盆掉落等，附設衛浴用品明顯已使用過，卻無更換，棉被上有明顯髒污也沒換，門歪了也很難關好，實在感到可怕。

8/10 Good

Cedrine

Liked: Cleanliness, room comfort

Bon rapport qualité/prix

Les plus : la localisation, chambre grande et correcte, la jeune femme à l'accueil présente la journée est très gentille et arrangeante, les excursions proposées de qualité Les moins : le petit déjeuner très limité, service de lingerie trop cher, l'accueil est parfois laissé à un homme ne parlant pas un mot d'anglais ! (même le traducteur ni fait rien..), le personnel de nuit pas très agréable

10/10 Excellent

David, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel highly recommend

We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.

8/10 Good

marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marcin, Sieradz / Polska

Liked: Cleanliness, staff & service, property conditions & facilities

Polecam . Tanio , przyjazna obsługa, dobre miejsce

Bardzo miła obsługa. Smaczne śniadanie z wyborem wietnamskie/europejskie .