Ratings based on 9 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
It was quite secluded and the staff weren’t very helpful
Comment from Hotel Management
13 Jun 2024 by LE GRAND, Hotel Management
First of all, we apologize for the above inconvenience. The hotel always has a 24/7 reception and technical department ready to handle any problems or room service issues..so don't hesitate to let us know. We know early so as not to affect your experience. Hope you will always believe, love and support us!
by A verified traveler
Posted 26 Apr 2024
Good hotel for the price. The rooms were smaller than expected. especially if you have big suitcases there isn't much space for storage. we didn't get a room with a view so it felt claustrophobic. the window was just a wall. which I guess was expected.
other wise the room service, facility, food, reception service was great. The staff was quite helpful when it comes to helping us plan our excursions
Comment from Hotel Management
17 May 2024 by LE GRAND, Hotel Management
Thank you for choosing Hanoi Le Grand Hotel as a place to stay for your vacation. Wishing you good health and joy. Hope to see you again at the hotel many times.
by A verified traveler
Posted 8 Apr 2024 on Orbitz
Great location in old quarter
Very helpful front desk and housekeeping
Large well equiped room
Excellent value
Comment from Hotel Management
17 May 2024 by LE GRAND, Hotel Management
Thank you for choosing Hanoi Le Grand Hotel as a place to stay for your vacation. Wishing you good health and joy. Hope to see you again at the hotel many times.
by A verified traveler
Posted 9 Dec 2023
This Hotel was in a great location. The staff was excellent in helping with tours and local information. The hotel is basic but at a favorable price. We planned on two days but stayed four nights.
by A verified traveler from NEW YORK CITY
Posted 31 Oct 2023
Staff are friendly and helpful!
Comment from Hotel Management
31 Oct 2023 by LE GRAND, Hotel Management
THANK YOU FOR USING THE SERVICES AT LE GRAND HOTEL WISHING YOU HAPPY HOLIDAYS
by A verified traveler
Posted 25 Oct 2023 on Hotels
Comment from Hotel Management
31 Oct 2023 by LE GRAND, Hotel Management
THANK YOU FOR USING THE SERVICES AT LE GRAND HOTEL WISHING YOU HAPPY HOLIDAYS
by A verified traveler
Posted 24 Jan 2024 on Hotels
Très cher pour un hôtel 2 étoiles sans petit déjeuner
Très mal situé
by A verified traveler
Posted 22 Sep 2023 on Hotels
Comment from Hotel Management
6 Oct 2023 by LE GRAND, Hotel Management
THANKS YOU SO MUCH
by A verified traveler from 서울
Posted 5 Jan 2020
무료 세탁 서비스까지 해줍니다.
영어가능 직원은 낮에만 상주하고 침실 깨끗한 편이고 호안끼엠 호수에서 약 10분 거리라서 위치도 좋습니다.
큰방에서 자는걸 추천드립니다.
