Ratings based on 233 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Great staff & room. And wonderful breakfast.
Comment from Hotel Management
16 Dec 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsGrandiose Hotel Team,
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsGrandiose Hotel Team,
by A verified traveler
Posted 18 Jul 2024
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Comment from Hotel Management
19 Jul 2024 by GRANDIOSE HOTEL, Hotel Management
Dear Mr. Peter,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very much appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be happy to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high-quality personalized service to welcome you and your family back here one day very soon.Best RegardsHotel Management
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jul 2024 by GRANDIOSE HOTEL, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsHotel Management
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
24 May 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsHotel Management
by A verified traveler from Las Vegas
Posted 30 Mar 2024
The staff were very friendly and helpful. Massage service was excellent.
Comment from Hotel Management
24 May 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsHotel Management
by A verified traveler
Posted 30 Jan 2024 on Hotels
Comment from Hotel Management
24 Feb 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high quality personalized service to welcome you and your family back here one day very soon.Best RegardsGRANDIOSE TEAM
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
24 Feb 2024 by Grandiose Hotel, Hotel Management
Dear Sir/Madam, Thank you so much for letting us know about your comment after your recent stay at Grandiose Hotel. We are all very delighted to read your positive feedback. We look forward to another opportunity to host you at our Grandiose Hotel, and once again, thank you for your comments! Best Regards, Grandiose Hotel Team
by A verified traveler
Posted 18 Oct 2023
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Comment from Hotel Management
19 Oct 2023 by Grandiose Hotel, Hotel Management
Dear Mrs. Jisun Kim, Thank you very much for your feedback. We always strive to provide the best service to our guests, especially to regular guests such as yourself, and on this occasion, we did not exceed your basic expectations. We are extremely sorry for any inconveniences or discomfort that you experienced during your stay here, with us at Grandiose Hotel & Spa. I will make sure your feedback reaches the appropriate management so we can improve our service. And I hope when you come back to our hotel next time, our service will be better. We are looking forward to seeing you next time! Best regards, Grandiose Hotel Team
by A verified traveler
Posted 14 Oct 2023
The staff were very welcoming, great place to stay.
Comment from Hotel Management
16 Oct 2023 by Grandiose Hotel, Hotel Management
Dear Sir/Madam,It is our greatest pleasure to serve you at Hanoi Grandiose Hotel and Spa. Thank you for choosing and recommending our hotel. I very much appreciate your time of sharing your unforgettable stay with us. I am sure that my team would be very glad to receive your perfect review. That will be our biggest encouragement to continue the great work. We have enjoyed serving you as much as you enjoyed our service. The whole team will maintain our high-quality personalized service to welcome you and your family back here one day very soon.Best RegardsLee
